Uploaded image for project: 'Identity'
  1. Identity
  2. ID-8076

Improve annual subscription handling with user provisioning

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Summary

      By default, when Cloud products have an annual subscription, it blocks new users to be added if it is going to be exceeded, which is expected to prevent an impact on the product's functionality.

      However, if users are being pushed to the products via user provisioning, it will allow the license to be exceeded, which will trigger the following symptoms:

      Suggestion

      Similar to the monthly plan, where the tier is automatically upgraded based on the number of users with licenses in use, this is a suggestion to improve how the licensing is handled when user provisioning is in use.

      Some examples:

      • Send emails to administrators stating that the license is exceeded, providing options to reduce the number of users before blocking certain functionalities for the products.
      • Similar to what happens when an admin tries to manually add a user to a subscription that reached its limit, block users to be added via user provisioning.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              gdecampos Giuliano C.
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated: