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Bug
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Resolution: Not a bug
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Medium
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None
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Severity 3 - Minor
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Issue Summary
When the user is deleted in Google Workspace, their account is not de-activated in the synced Organization and is still seen as active and product access is still in place.
This causes extra confusion for the admin and raises billing concerns as well.
Steps to Reproduce
- Delete a user in Google Workspace.
- Refresh and confirm that the user is successfully deleted.
- Refresh the organization where the user was synced.
- You see that the user is still active, being synced from Identity provider and does not allow you to Deactivate or Delete the user.
Expected Results
The user should be deactivated and an option to Delete the user should be available.
Actual Results
UI displays that the user is being synced from Identity provider, though the user was deleted on IdP(Google Workspace) end.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
