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  1. Atlassian Access
  2. ACCESS-987

User Management REST API is not working on some Organizations

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Medium
    • Resolution: Fixed
    • Component/s: Admin API
    • Labels:
      None

      Description

      Issue Summary

      The User Management REST API is not working on some Orgs. 

      Steps to Reproduce

      1. Generate an admin API key following these steps, on an Org you are an admin.
      2. Try to call any of the endpoints listed in the User Management REST API.

      Expected Results

      The user should be able to use the API as expected.

      Actual Results

      The API returns below error:

      {"key":"forbidden.insufficientScope","context":{"message":"Insufficient scope for this action","acceptableScopes":
      ["manage:org","manage:me:DUMMYSCOPE"]},
      "errorKey":"forbidden.insufficient-scope","errorDetail":{"message":"Insufficient scope for this action","acceptableScopes"
      ["manage:org","manage:me:DUMMYSCOPE"]}} 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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            Assignee:
            edc026a7b429 Vitor A
            Reporter:
            edc026a7b429 Vitor A
            Votes:
            10 Vote for this issue
            Watchers:
            18 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: