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  1. Identity
  2. ID-6758

Bring back role viewer in the new user management view

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      Summary

      There used to be a role viewer in the user management that allows users to check user roles and access directly from the user management.

      While there is a permission checker in place, the permission checker do not provide a higher level view on the user access/roles, it's project level view so users can't be sure if the specific user they are checking have access or roles in other projects in the JIRA instance.

      For the ease of configuring user roles and access, please also include or return the role viewer feature in the user management.

      As a workaround, the page can be accessed using the URL https://domain.atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=admin

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          JIRA+Project+Roles.png
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            [ID-6758] Bring back role viewer in the new user management view

            Kieren (Inactive) added a comment -

            Thanks barbara.kaczmarczyk, that's awesome to hear. I'll pass it onto the team

            Kieren (Inactive) added a comment - Thanks barbara.kaczmarczyk , that's awesome to hear. I'll pass it onto the team

            Barbara Kaczmarczyk added a comment -

            Thank you!  i see it!  This makes my day!!  

            Barbara Kaczmarczyk added a comment - Thank you!  i see it!  This makes my day!!  

            Kieren (Inactive) added a comment -

            Hi Everyone.

            We've added the 'View Jira project roles' & 'Edit User Properties' back to the User Details screens.

            Closing this ticket.

            Kieren (Inactive) added a comment - Hi Everyone. We've added the 'View Jira project roles' & 'Edit User Properties' back to the User Details screens. Closing this ticket.

            Kieren (Inactive) added a comment -

            Hi everyone,

            We have an ETA on this fix for this bug, September 2019.

            Apologies it's taking so long, there's a related issue we're we also need fixed in Jira which is the cause of our delay, https://jira.atlassian.com/browse/JRACLOUD-72181.

            – 
            Kieren Dight
            Atlassian, Identity, Product Manager

            Kieren (Inactive) added a comment - Hi everyone, We have an ETA on this fix for this bug, September 2019. Apologies it's taking so long, there's a related issue we're we also need fixed in Jira which is the cause of our delay,  https://jira.atlassian.com/browse/JRACLOUD-72181 . –  Kieren Dight Atlassian, Identity, Product Manager

            Kieren (Inactive) added a comment -

            Update: We've found a few new bugs, which might take another week to fix. Sorry for the delay everyone.

            Kieren (Inactive) added a comment - Update: We've found a few new bugs, which might take another week to fix. Sorry for the delay everyone.

            Kieren (Inactive) added a comment -

            Hi All,

            This is absolutely a bug [updated]!

            We'll have it fixed in the next week.

            Apologies for the inconvenience.

            –
            Kieren Dight
            Atlassian, Identity, Product Manager

             

            Kieren (Inactive) added a comment - Hi All, This is absolutely a bug [updated] ! We'll have it fixed in the next week. Apologies for the inconvenience. – Kieren Dight Atlassian, Identity, Product Manager  

            Barbara Kaczmarczyk added a comment -

            yes!  thank you Mark Davies!  

            Barbara Kaczmarczyk added a comment - yes!  thank you Mark Davies!  

            Aleksander Boron added a comment -

            Thanks a lot mark.davies1556324671 for the link! You saved my day!

            Opposite to Atlassian

            Aleksander Boron added a comment - Thanks a lot mark.davies1556324671 for the link! You saved my day! Opposite to Atlassian

            Mark D added a comment -

            Can we get this ticket changed to a bug not a suggestion? This was existing functionality that was removed with little communication that it was coming.

            Mark D added a comment - Can we get this ticket changed to a bug not a suggestion? This was existing functionality that was removed with little communication that it was coming.

            Mark D added a comment - - edited

            For those looking for a work around you can try navigating directly to the Jira page that displays the user/role/project mapping https://<instance>.atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=<username> which thankfully still exists and works. 

            Username can still be found in the CSV file produced by the "Export users" function of the user admin.

            Since Atlassian is rolling out changes to obscure usernames and replace them Atlassian ID guids this may not last. I tried using different query parameters in the url with user ids but no luck (e.g. ?id=<uid>, ?uuid=<uid>, ?guid=<uid>)

            Mark D added a comment - - edited For those looking for a work around you can try navigating directly to the Jira page that displays the user/role/project mapping  https:// <instance>.atlassian.net/secure/admin/roles/ViewUserProjectRoles.jspa?name=<username> which thankfully still exists and works.  Username can still be found in the CSV file produced by the "Export users" function of the user admin. Since Atlassian is rolling out changes to obscure usernames and replace them Atlassian ID guids this may not last. I tried using different query parameters in the url with user ids but no luck (e.g. ?id=<uid>, ?uuid=<uid>, ?guid=<uid>)

              kdight Kieren (Inactive)
              vchin Vincent Chin (Inactive)
              Affected customers:
              15 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: