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  1. Identity
  2. ID-233

Bad Request error when integrating with Google Apps

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      When trying to integrate Atlassian Cloud site with Google Apps, a "Bad Request" error is displayed right after it's accepted the Google Account to give permissions to Atlassian Cloud.

      Workaround:

      You can login via the normal login form, your password will be different from your Google Apps login, you can use the forgot my password functionality to reset it.

      Still under investigation.

            [ID-233] Bad Request error when integrating with Google Apps

            Michael Andreacchio made changes -
            Workflow Original: reviewflow [ 874193 ] New: JAC Bug Workflow v3 [ 3257854 ]
            Eric S (Inactive) made changes -
            Component/s New: G Suite [ 48694 ]
            Component/s Original: Google Apps [ 33498 ]
            Vincent Choy (Inactive) made changes -
            Remote Link New: This issue links to "HPT-4789 (Atlassian JIRA Extranet - Special Projects)" [ 105737 ]
            Vincent Choy (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]

            Vincent Choy (Inactive) added a comment -

            Checked the tickets. all fixed.

            Vincent Choy (Inactive) added a comment - Checked the tickets. all fixed.

            Vincent Choy (Inactive) added a comment - - edited

            Just a courtesy note if the bad request happens, as there maybe some old caching
            please

            replace the uswest with useast:

            eg 

            https://redirect.uswest.atlassian.io/?state=host%...

            replace this with

            https://redirect.useast.atlassian.io/?state=host%...

            in the browser and hit <return/enter> to continue.

            Vincent Choy (Inactive) added a comment - - edited Just a courtesy note if the bad request happens, as there maybe some old caching please replace the uswest with useast: eg https://redirect.uswest.atlassian.io/?state=host%... replace this with https://redirect.useast.atlassian.io/?state=host%... in the browser and hit <return/enter> to continue.
            Matthew Hunter made changes -
            Description Original: When trying to integrate Atlassian Cloud site with Google Apps, a "Bad Request" error is displayed right after it's accepted the Google Account to give permissions to Atlassian Cloud.

            Still under investigation.             		New: When trying to integrate Atlassian Cloud site with Google Apps, a "Bad Request" error is displayed right after it's accepted the Google Account to give permissions to Atlassian Cloud.

            Workaround:

            You can login via the normal login form, your password will be different from your Google Apps login, you can use the forgot my password functionality to reset it.

            Still under investigation.
            Matthew Hunter made changes -
            Labels New: ondemand-workaround
            Nick Mason made changes -
            Summary Original: Bad Resquest error when integrating with Google Apps New: Bad Request error when integrating with Google Apps
            Felipevsw (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 105461 ]

              Unassigned Unassigned
              fwillig Felipevsw (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: