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  1. Atlassian Internationalization
  2. I18N-4458

Customer is experiencing an inconsistency with button labels in Jira Service Management (JSM) forms when switching between English and French.

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • French

      Current Behavior:

      In English, the button transitions from "Send" to "Submit" as the form progresses.
      In French, the button remains labeled "Envoyer" throughout the process.

      When using the form in English, after an initial input, the button is labeled "Send", and once the form is ready to be completed, the button changes to "Submit"for final submission.

      Expected Behavior:

       Ideally, the French version should mirror the English behavior, with distinct labels for different stages of the form submission process.

      However, when using the form in French, the button is labeled "Envoyer" in both cases.
      When in French, they should have “Enregistrer” = Submit or save in English, that is for sending the form, not for submitting or saving it and Envoyer = Send, which is used for submitting the form.

            [I18N-4458] Customer is experiencing an inconsistency with button labels in Jira Service Management (JSM) forms when switching between English and French.

            Chloe Kim added a comment -

            Hi 5602c971d175,

            This is now completed. 

            Send remains as "Envoyer" while Submit is now changed to "Enregistrer" per feedback.

             

            Thanks.

            Chloe

            Chloe Kim added a comment - Hi 5602c971d175 , This is now completed.  Send remains as "Envoyer" while Submit is now changed to "Enregistrer" per feedback.   Thanks. Chloe

            Chloe Kim added a comment -

            Hi 5602c971d175 

            Thanks for providing us with the links.

            We will work on this and get back to you once done.

             

            Thanks!

            Chloe

            Chloe Kim added a comment - Hi 5602c971d175   Thanks for providing us with the links. We will work on this and get back to you once done.   Thanks! Chloe

            Jorrit van der Moolen (Inactive) added a comment -

            Hi dad029d1d8e0 Here is the link for the strings involved: https://smartling.io/X7cxxphu

            This is for French only.

            Jorrit van der Moolen (Inactive) added a comment - Hi dad029d1d8e0 Here is the link for the strings involved: https://smartling.io/X7cxxphu This is for French only.

            Chloe Kim added a comment -

            Hi Tamara,

            Thanks for the request.

            For us to proceed further, could you please specify the Smartling links for the strings to be fixed?

             

            Thanks.

            Chloe

             

            Chloe Kim added a comment - Hi Tamara, Thanks for the request. For us to proceed further, could you please specify the Smartling links for the strings to be fixed?   Thanks. Chloe  

              5602c971d175 Jorrit van der Moolen (Inactive)
              anaik@atlassian.com Ashwitha Naik
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                Created:
                Updated: