Customer is experiencing an inconsistency with button labels in Jira Service Management (JSM) forms when switching between English and French.

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    • Type: Suggestion
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: None
    • None
    • French

      Current Behavior:

      In English, the button transitions from "Send" to "Submit" as the form progresses.
      In French, the button remains labeled "Envoyer" throughout the process.

      When using the form in English, after an initial input, the button is labeled "Send", and once the form is ready to be completed, the button changes to "Submit"for final submission.

      Expected Behavior:

       Ideally, the French version should mirror the English behavior, with distinct labels for different stages of the form submission process.

      However, when using the form in French, the button is labeled "Envoyer" in both cases.
      When in French, they should have “Enregistrer” = Submit or save in English, that is for sending the form, not for submitting or saving it and Envoyer = Send, which is used for submitting the form.

            Assignee:
            Jorrit van der Moolen (Inactive)
            Reporter:
            Ashwitha Naik
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              Created:
              Updated:
              Resolved: