Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-881

Cannot Add Phone Number to SMS Notifications in User Profiles

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Bug
    • Resolution: Fixed
    • Medium
    • None
    • HCS 1.4.1
    • Notifications - Mobile
    • None
    • Severity 3 - Minor

    Description

      Steps to reproduce:

      Go to the /server_admin/notifications
      Enter Test Account SID and Test AuthToken, e.g. AC7d9d7892ddba3605d047e753632fb437 and 98509000549a29acfa04c39e678559df
      Enter a phone number created for that twilio account, e.g. (919) 555-1212
      Click Save

      All fields are then blanked out (see HCPUB-854) but a "Success" message is displayed.

      Next, as a user, navigate to your profile and click "Edit Profile"
      Click Notifications
      Click "Add Phone" beside "SMS"
      Enter phone number (e.g. (919) 555-1616) and click "Send Confirmation Code"

      Expected result

      User will get a confirmation code sent via SMS

      Actual result

      Trying to add the phone number on the '/account/mobile' will result in a message 'We were unable to send your confirmation code to '(919) 555-1616'. Please make sure the number is valid.' is shown. It doesn't matter what format the phone number is entered in (e.g. 9195551616 919-555-1616). The user will get a rejection error.

      It was verified that this functionality still works fine on HipChat Server 1.3.9.

      Attachments

        Issue Links

          Activity

            People

              jpfeiffer John Pfeiffer (Inactive)
              kbaxley Kent Baxley
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: