When running the following command to generate a self-signed certificate for HipChat Server, the resulting certificate does not include the correct CN that points to the server's hostname.
Verify the HipChat Server's correct hostname by running this command from the server console:
Make sure that the hostname and domain set correctly in Server Admin >> Network tab from the HipChat Server Admin Web UI
Run the following command to generate a self-signed certificate:
...the resulting certificate does not include the server's fully qualified domain name in the CN:
The server's hostname should be included in the resulting self-signed certificate.