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Type:
Suggestion
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Resolution: Won't Do
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None
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Component/s: Crash/freeze
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None
I have been using the HipChat installation on Ubuntu a few days now on a fresh 17.10 Ubuntu installation, and every now and then the HipChat client hangs while using it, for example, when I select a text in a chat window, or switch to a different chat window etc.
The latest error I see in the syslog is this:
Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][virtual bool OnlineStatus::platformSpecificHasInternetConnectivity():38] org.freedesktop.NetworkManager interface is valid Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::checkOnlineStatus():196] platform online state = true Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::doSecondaryCheck(bool):205] Do secondary online check Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::doSecondaryCheck(bool):218] cloud path Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::doSecondaryCheck(bool):264] onlineStatusUrl check: "https://api.hipchat.com/v2/health-check" Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::handleReplyFinished(QNetworkReply*):126] no errors from onlineStatusCheck Jan 18 11:25:31 rb-exerp hipchat4.desktop[13687]: [10:25:31][void AbstractOnlineStatus::handleOnlineStatusResult(bool):179] handleOnlineStatusResult no change : true Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: ocsp.digicert.com Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: ocsp.digicert.com Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: crl4.digicert.com Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: ocsp.digicert.com Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: ocsp.digicert.com Jan 18 11:25:45 rb-exerp hipchat4.desktop[13687]: [0118/112545:ERROR:nss_ocsp.cc(609)] No URLRequestContext for NSS HTTP handler. host: crl4.digicert.com Jan 18 11:25:58 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a0012a (NA - Exerp) Jan 18 11:26:01 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a00eac () Jan 18 11:26:01 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a00ea3 ( ) Jan 18 11:26:02 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a0012a (NA - Exerp) Jan 18 11:26:02 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a00f10 () Jan 18 11:26:02 rb-exerp org.gnome.Shell.desktop[1304]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4a00eec (Sales list) Jan 18 11:26:08 rb-exerp hipchat4.desktop[13687]: Critical: [10:26:08][js][:43075] Warning: Failed propType: Invalid prop `active` of type `string` supplied to `PersonAvatar`, expected `boolean`. Check the render method of `QuickSwitcherPerson`.
Do you think this is a bug in the HipChat client?
The version is this:
package.json version value = "4.30.3"
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