Details
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Bug
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Resolution: Won't Fix
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Low
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None
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None
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None
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Severity 3 - Minor
Description
Summary
Using the HipChat Android app "Stay Connected" feature with "Room Messages" option enabled does not send in-app notifications for all room messages in users open rooms.
Environment
- HipChat Server/Data Center
- Android 3.17.006
Steps to Reproduce
- Log into HipChat Android app
- Set 'Stay Connected' and 'Room Messages' options in the settings
- Turn off phone screen and have another user send a room message in any of the rooms the Android user is a participant
Expected Results
An in-app notification should be populated on the lock screen
Actual Results
The in-app notification is not populated.
Notes
The "Stay Connected" feature is a Android only feature and keeps the client connected to the server, even if the screen is turned off or the app is in the background. 1-1 messages do populate in-app notifications correctly.
Workaround
Presently, there is no work around.