Slow HipChat performance when there's a code block present in chat.

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: High
    • None
    • Affects Version/s: None
    • Component/s: Performance
    • None
    • Severity 2 - Major

      Summary

      HipChat performance degraded if there's a large code block in chats

      Environment

      • Mac client v4.30.1-749
      • Linux 4.30.3.1670
      • Web client

      Step to reproduce

      1. Open HipChat client
      2. Paste large code blocks using /code
      3. HipChat client performance will start to degraded

      Expected Results

      HipChat client performance should be normal

      Actual Results

      HipChat client performance is degraded

      Workaround

      • Delete the code block message from chats by using this KB here

        1. hipchat_laggy_codeblock.mp4
          2.76 MB
        2. WindowServer_2018-01-18-150921_Irregular-Apocalypse.crash
          51 kB

            Assignee:
            Unassigned
            Reporter:
            Zach (Inactive)
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: