Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-2588

Notifications stop working after upgrade to version 2.1.3

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Bug
    • Resolution: Won't Fix
    • Low
    • None
    • HCS 2.1.3
    • None
    • Severity 3 - Minor

    Description

      Summary

      After the upgrade to HipChat 2.1.3, notifications stop working.

      Steps to Reproduce

      There are no clear steps to reproduce the issue. It seems related to the presence of file /etc/init.d/ovflan in the server before or after the upgrade.

      Expected Results

      Notifications working as usual after the upgrade.

      Actual Results

      It seems that Consul and Chef get stuck in a loop, causing Chef to run approximately every 6 minutes. This can be verified by running the following command:

      grep "Creating consul session" /var/log/chef.log | awk -F+ '{ print $1 }'

      If the service is being restarted, it's possible the bug is affecting the server.

      Curler/Gearman also gets restarted, in turn:

      grep "curler-export: \[\-\] Starting factory" /var/log/hipchat/gearman.log | awk -F. '{ print $1 }'

      Output should be similar; restarts approximately every six minutes.

      Notes

      This seems related to the presence of file /etc/init.d/ovflan.

      Workaround

      Run the following commands from inside HipChat Server command line/CLI:

      sudo dont-blame-hipchat
      mv -v /etc/init.d/ovflan /root/ovflan.bak
      cs
      hipchat service --restart
      

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              braymundo Bruno Raymundo
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: