Details
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Suggestion
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Resolution: Won't Do
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None
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Description
Problem Definition
Unread message counter is becoming a need since the HCPUB-2603 was raised. While we have a handful of REST APIs that users & admins can utilize to perform actions such as sending messages to room(s) / private conversations or retrieving chat history, we do not have an API that can retrieve the unread message counter for rooms and 1-1 chat.
Suggested Solution
Implement a new API v2 method that is capable of retrieving the unread message counter of rooms and 1-1 conversations
Why this is important
A possible scenario that makes this API request useful is when users want to develop and embed this feature into their web application. For example:
Workaround
None