Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-4259

Issue Burndown Chart incorrect after import issues from CSV

    XMLWordPrintable

Details

    • Bug
    • Resolution: Won't Fix
    • Low
    • None
    • 5.7.4, 7.11.2
    • None

    Description

      Steps to reproduce:

      1. JIRA imports the issues from CSV and sets the status to closed.
      2. There is no history on the issue showing a status change from Open to Resolved, or something similar
      3. GreenHopper scans for status changes in the history, finds none and assume it's still Open, therefore does not mark it as Done
      4. Re-opening an issue means GreenHopper sees that re-opening as a +1 to the number of issues that are not done (because it went from Done to Not Done)
      5. Closing it again will then mean that GreenHopper simply does a -1 to burn down, but is only taking away the +1 it added on the re-opening

      Workaround
      Use Project Import functionality to import the project and issues to JIRA

      Attachments

        Activity

          People

            Unassigned Unassigned
            klfoong Foong (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: