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Suggestion
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Resolution: Handled by Support
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Java Version 1.6.0_20
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 16.3-b01
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) 64-Bit Server VM
User Name root
User Timezone US/Eastern
User Locale English (United States)
System Encoding UTF-8
Operating System Linux 2.6.18-164.el5
OS Architecture amd64
Application Server Container Apache Tomcat/5.5.28
Database type mysql
Database JNDI address java:comp/env/jdbc/JiraDS
Database URL jdbc:mysql://cbdb-d2001.nci.nih.gov:3658/jira?useUnicode=true&characterEncoding=UTF8
Database version 5.0.45-log
Database driver MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )Java Version 1.6.0_20 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 16.3-b01 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) 64-Bit Server VM User Name root User Timezone US/Eastern User Locale English (United States) System Encoding UTF-8 Operating System Linux 2.6.18-164.el5 OS Architecture amd64 Application Server Container Apache Tomcat/5.5.28 Database type mysql Database JNDI address java:comp/env/jdbc/JiraDS Database URL jdbc: mysql://cbdb-d2001.nci.nih.gov:3658/jira?useUnicode=true&characterEncoding=UTF8 Database version 5.0.45-log Database driver MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )
We have a project that is GreenHopper enabled in our dev site. When we exported the project and then imported it to our production environment, the project lost all of the release date information. Also we had to reconfigure the card and line styles to add the story points and the ranking field.
Does exporting/importing a project which has GreenHopper involve some added configurations? Why did the release date information not get included during the import?
Thanks for the help.
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[JSWSERVER-2345] GreenHopper release data information lost during Project Import
Nicholas Muldoon [Atlassian]
added a comment - Hi Roxanne,
This is not expected behaviour. Please raise a support request for assistance with this issue. Our support team will likely request logs and an export to try and replicate the issue.
Thank you Roxanne.
Regards,
Nicholas Muldoon
Nicholas Muldoon [Atlassian]
added a comment - Hi Roxanne,
This is not expected behaviour. Please raise a support request for assistance with this issue. Our support team will likely request logs and an export to try and replicate the issue.
Thank you Roxanne.
Regards,
Nicholas Muldoon 
Note, is it not possible to get GreenHopper data out of a project import. The Following issue exists for this problem:
https://jira.atlassian.com/browse/JRA-28748