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  1. Jira Software Data Center
  2. JSWSERVER-1852

Chart does not remain in Tomcat temp path for printing -> Chart can't be printed out

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low (View bug fix roadmap)
    • 4.2.2
    • Release 3.8, 4.2
    • None

    • Tomcat 6.0.20

      We choose "Print Chart" in the Chart view. A popup opens and the chart appears as an pnp file in a popup window. We copied out the location of the pnp through properties window, it e.g. says:

      http://our.server:8080/jira/charts?filename=jfreechart-onetime-1881258128115079115.png

      Copiing this to a browser window results in an error like:

      Cause: 
javax.servlet.ServletException: File 'C:\Program Files\Apache Software Foundation\Tomcat 6.0\temp\jfreechart-onetime-1881258128115079115.png' does not exist

      It seems that the pnp is temorary saved in Tomcats temp folder, we looked at the server and saw the filename appear for a second in the temp directory, but than it disappears!
      A Tomcat issue or what could we do? Appears in Jira 3.13.5 & Jira 4.0.1 Test on Greenhopper 3.8 & 4.2.

      Thanks a lot!

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            [JSWSERVER-1852] Chart does not remain in Tomcat temp path for printing -> Chart can't be printed out

            Bugfix Automation Bot made changes -
            Minimum Version New: 4.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2851571 ] New: JAC Bug Workflow v3 [ 2934265 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544331 ] New: JAC Bug Workflow v2 [ 2851571 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550415 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544331 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909506 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550415 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746812 ] New: JIRA Bug Workflow w Kanban v6 [ 909506 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 302546 ] New: GreenHopper Kanban Workflow 20141014 [ 746812 ]
            Stuart Bargon [Atlassian] made changes -
            Workflow Original: GreenHopper Kanban Workflow [ 298420 ] New: GreenHopper Kanban Workflow v2 [ 302546 ]
            Stuart Bargon [Atlassian] made changes -
            Workflow Original: Greenhopper [ 285259 ] New: GreenHopper Kanban Workflow [ 298420 ]

              Unassigned Unassigned
              9168e3332326 Michael Michael
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: