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  1. Jira Software Data Center
  2. JSWSERVER-10021

Issue detail fails to render with a JS error when viewing an issue which has issue links

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 6.3.4.3
    • 6.3.4
    • None
    • JIRA 5.2.x

    Description

      Here is the step to reproduce the issue:

      1. Install the JIRA agile plugin on JIRA 5.2.x
      2. Create a new project with a scrum board
      3. Create an issue link to link between issue1 and issue2.
      4. Display the issue detail on the plan view and it failed for both issue1 and issue2 with the following error:
        An error occurredHide…
        Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
        Details
        Exception: Uncaught TypeError: Cannot read property 'statusCategory' of undefined
        Resource: http://mymac:6521/s/en_US10h4q1-418945332/854/4/f87f04f2effa3135432ccc7a7836806a/_/download/contextbatch/js/gh-rapid/batch.js
        Line: 721
        Environment
        Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36
        

      It seems that is an compatibility issue with JIRA 5.2.x as it works correctly on JIRA 6.1.x

      Workaround

      Either of the following can workaround the problem:

      • Upgrade JIRA as per Upgrading JIRA to the latest version.
      • Edit the board configuration in Board > Configure > Issue Detail View and remove the "Linked Issues" column from Links as per the attached screenshot. After the bug is fixed, remember to add these back. As a side effect no issue links will be displayed for the issue view.

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              Unassigned Unassigned
              yilinmo Yilin (Inactive)
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              36 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: