With a production Fisheye license and an eval Crucible license, expiration of the eval license prevents access to licensed Fisheye functionality.

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      When the Crucible evaluation license expires, access to Fisheye functionality is locked out. This should gracefully degrade back to the Fisheye production license.

      In addition, if you startup fisheye, you will get the setup page. When you only enter the fisheye license, it will take you back to the setup page (like you haven't done anything).

      This is because the config.xml file still contains the crucible license (thus by only entering the fisheye license, the crucible license does not get overridden to empty).

      Workaround.

      1) Shutdown server
      2) Remove the <fisheye/> and <crucible/> tags within the <license/> tag in FISHEYE_INST/config.xml file. I.e.

      from:

      <license SID="AG6H-KX6L-9PTU-RXPQ"><fisheye>nNnmnCluMwDDUkWnAdUOtMEHkqnunVbRFNbDsfJNPWStBTL
      ...
      ...
      ...</fisheye><crucible>nNnmnCluMwDDUkWnAdUOtMEHkqnunVbRFNbDsfJNPWStBTL
      ...
      ...</cruible></license>
      

      to:

      <license SID="AG6H-KX6L-9PTU-RXPQ"></license>
      

      3) Restart server. This time when you go to setup screen enter your fisheye license only, you will be able to get into the administration screen.

              Assignee:
              Unassigned
              Reporter:
              John Knight
              Votes:
              2 Vote for this issue
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              3 Start watching this issue

                Created:
                Updated: