Error verifying SSO request token

com.cenqua.fisheye.user.AuthenticationException: java.lang.IllegalStateException: No principal in authenticationState, where authenticationState.isAuthenticated is true
	at com.cenqua.fisheye.user.embeddedcrowd.sso.DefaultEmbeddedCrowdSSOService.validateRequestAgainstSSODirectories(DefaultEmbeddedCrowdSSOService.java:209) [fisheye.jar:?]
	at com.cenqua.fisheye.user.embeddedcrowd.sso.DefaultEmbeddedCrowdSSOService.getUserFromToken(DefaultEmbeddedCrowdSSOService.java:163) [fisheye.jar:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_74]
Caused by: java.lang.IllegalStateException: No principal in authenticationState, where authenticationState.isAuthenticated is true
	at com.cenqua.fisheye.user.embeddedcrowd.sso.DefaultEmbeddedCrowdSSOService.validateRequestAgainstSSODirectories(DefaultEmbeddedCrowdSSOService.java:200) [fisheye.jar:?]
	... 114 more