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  1. FishEye
  2. FE-3495

com.atlassian.crowd.exception.OperationFailedException if SSO is enabled with JIRA user management

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    Description

      If SSO is enabled with JIRA user management under Administration -> Security Settings -> Authentication -> JIRA or Crowd Authentication -> Single sign on (SSO) enabled, JIRA users are unable to log into Fisheye and the Fisheye logs report:

      2011-06-14 11:13:53,999 WARN  [btpool0-59 ] fisheye.app CrowdAuth-authenticate - Problem communicating with Crowd
      com.atlassian.crowd.exception.OperationFailedException
      	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084)
      	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUser(RestCrowdClient.java:809)
      	at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.authenticate(CrowdHttpAuthenticatorImpl.java:59)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:207)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:194)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:90)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.authenticate(CrowdAuth.java:194)
      	at com.cenqua.fisheye.user.DefaultUserManager.loginWithSanitizedUserName(DefaultUserManager.java:387)
      	at com.cenqua.fisheye.user.DefaultUserManager.login(DefaultUserManager.java:316)
      	at com.cenqua.fisheye.web.LoginServlet.login(LoginServlet.java:108)
      	at com.cenqua.fisheye.web.LoginServlet.doLogin(LoginServlet.java:71)
      	at com.cenqua.fisheye.web.LoginServlet.doGet(LoginServlet.java:57)
      	at com.cenqua.fisheye.web.LoginServlet.doPost(LoginServlet.java:49)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
      	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)
      	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:142)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:263)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78)
      	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131)
      	at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:21)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:36)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:52)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
      	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
      	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
      	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766)
      	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
      	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
      	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
      	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
      	at org.mortbay.jetty.Server.handle(Server.java:326)
      	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
      	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945)
      	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
      	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
      	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
      	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
      	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
      

      Corresponding error in JIRA logs:

      Jun 14, 2011 11:13:53 AM com.sun.jersey.server.impl.application.WebApplicationImpl onException
      SEVERE: Internal server error
      java.lang.NullPointerException
      	at com.atlassian.crowd.plugin.rest.service.controller.TokenController.createSession(TokenController.java:170)
      	at com.atlassian.crowd.plugin.rest.service.controller.TokenController.authenticateUser(TokenController.java:65)
      	at com.atlassian.crowd.plugin.rest.service.resource.TokenResource.authenticateUser(TokenResource.java:76)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      	at java.lang.reflect.Method.invoke(Method.java:597)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:206)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:90)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
      	at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:98)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.access$100(DispatchProviderHelper.java:28)
      	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:202)
      	at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:67)
      	at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:163)
      	at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:71)
      	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111)
      	at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:63)
      	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:654)
      	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:612)
      	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:603)
      	at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:309)
      	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:425)
      	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:128)
      	at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:689)
      	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:62)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)
      	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102)
      	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
      	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.crowd.plugin.rest.filter.BasicApplicationAuthenticationFilter.doFilter(BasicApplicationAuthenticationFilter.java:67)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
      	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.crowd.plugin.rest.filter.RestServiceVersionFilter.doFilter(RestServiceVersionFilter.java:56)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:45)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
      	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
      	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:76)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:67)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
      	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
      	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
      	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
      	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
      	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
      	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
      	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
      	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
      	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
      	at java.lang.Thread.run(Thread.java:680)
      

      It would be helpful to get a more meaningful on screen error to report the cause for this login failure instead.

      At present, the login attempt fails with generic "Invalid username/password" message.

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              Unassigned Unassigned
              ganand Gurleen Anand [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: