Changing license to one with user limit lower than current number of users you have results with losing access to Crowd

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 3.5.2, 3.7.0, 3.6.1
    • Affects Version/s: 3.0.5, 3.1.6, 3.2.8, 3.3.7, 3.4.6, 3.5.1, 3.6.0
    • Component/s: Licensing
    • None
    • Severity 3 - Minor

      Issue Summary

      Changing license to one with user limit lower than current number of users you have results with losing access to Crowd

      Steps to Reproduce

      1. Go to Licensing page
      2. Fill license key field with license that has a user limit lower than current number of users you have
      3. Click save

      Expected Results

      Crowd won't accept this license and show an error about that the license you're providing has a user limit lower than current number of users you have.

      This is how it works when you provide an expired license. The behaviour in this case should be similar.

      Actual Results

      License key is accepted. You lose access to Crowd.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Dawid Owoc (Inactive)
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                Created:
                Updated:
                Resolved: