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  1. Crowd Data Center
  2. CWD-362

Reset password error is not useful when regex is not passed.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.1
    • None
    • Caching
    • None

      Clicking Reset Password produces an error - there is no message in the red panel, but the log shows an InvalidCredentialException - presumably validating a generated password against the regex for the directory.
      This error occurred twice in succession (Principal was searched for, details displayed each time) until finally a new password was successfully generated. However, there is only one instance of the exception in catalina.out (was this cached?).

      Regex used is:

      ^(?=.*\d).{8,12}$

      There are several items to address here:

      1. Display a clean error message when unable to generate a random password.
      2. Add instructional text that the random password generator may not be able generated by the internal password generator.
      3. Have random password generator make X attempts until a successful password is generator, if not able to display a clean error message.

          Form Name

            [CWD-362] Reset password error is not useful when regex is not passed.

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 1511014 ] New: JAC Bug Workflow v3 [ 3365387 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1392898 ] New: Simplified Crowd Development Workflow v2 - restricted [ 1511014 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 273710 ] New: Simplified Crowd Development Workflow v2 [ 1392898 ]
            jawong.adm made changes -
            Workflow Original: JIRA Bug Workflow v2 [ 174053 ] New: Crowd Development Workflow v2 [ 273710 ]
            David O'Flynn [Atlassian] made changes -
            Fix Version/s New: 2.1 [ 14496 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            David O'Flynn [Atlassian] made changes -
            Link New: This issue is incorporated by CWD-1875 [ CWD-1875 ]
            Support Count Updater made changes -
            Support reference count New: 3
            Justin Koke made changes -
            Workflow Original: jira [ 83079 ] New: JIRA Bug Workflow v2 [ 174053 ]
            Renan Battaglin made changes -
            Assignee Original: Justen Stepka [Atlassian] [ justen.stepka@atlassian.com ] New: Renan Battaglin [ rbattaglin ]

            Renan Battaglin added a comment -

            Checked the code and concluded that the password generation is fine. The problem is when Crowd updates the user and the new password is validated against the Directory Regular Expression (This comment looks like obvious, but is not the approach taken by Justen in the ticket Description).

            Renan Battaglin added a comment - Checked the code and concluded that the password generation is fine. The problem is when Crowd updates the user and the new password is validated against the Directory Regular Expression (This comment looks like obvious, but is not the approach taken by Justen in the ticket Description).

              rbattaglin Renan Battaglin
              justen.stepka@atlassian.com Justen Stepka [Atlassian]
              Affected customers:
              9 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: