• 7
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, Crowd sends email notifications when a user is within 10% of the maximum number of users allowed under a particular license.

      This can be rather annoying if the number of users is static. Instead, Crowd should send emails as the number of users grows - mails should be sent at (say) every percent change within 10%.

      It will be nice if we could adjust the threshold and frequency the email will be sent out as well, as we do not need the email to remind us daily

            [CWD-1392] Improve email notifications about license limits

            This is really annoying. 10% free is not an issue when license if for thousands of users. Please fix this.

            Ilkka Kiiskinen added a comment - This is really annoying. 10% free is not an issue when license if for thousands of users. Please fix this.

            Please let the users set the threshold. 

            Aaron Matthys added a comment - Please let the users set the threshold. 

            Hi, please make the thresholds configurable. As with 10% emails are being sent, having over 1000 licenses left is quite annoying indeed.

            Dieter Verhelst added a comment - Hi, please make the thresholds configurable. As with 10% emails are being sent, having over 1000 licenses left is quite annoying indeed.

            Bob Swift added a comment -

            Here are some requirements:

            1. NEVER STOP WORKING without a warning period (30 days minimum)
            2. Given that the license is valid for a given number of users, KEEP WORKING for that number and only deny additional users - with appropriate notification etc...
            3. No need for 4 emails a day!!!!! Suggest 1 email a week at most and then daily if it is very close (5%) or over (as in 1 and 2).

            Bob Swift added a comment - Here are some requirements: NEVER STOP WORKING without a warning period (30 days minimum) Given that the license is valid for a given number of users, KEEP WORKING for that number and only deny additional users - with appropriate notification etc... No need for 4 emails a day!!!!! Suggest 1 email a week at most and then daily if it is very close (5%) or over (as in 1 and 2).

              Unassigned Unassigned
              doflynn David O'Flynn [Atlassian]
              Votes:
              14 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated: