Incorrect / missing WebWork action mapping /cru uicommon

From a customer's log:

There is no Action mapped for namespace /cru and action name uicommon. Check if there is such an action name with such namespace defined in the xwork.xml and also if such an action class exists. Check also the log to see if the action class is successfully loaded. - [unknown location]

at com.opensymphony.xwork.DefaultActionProxy.<init>(DefaultActionProxy.java:75)
at com.opensymphony.xwork.DefaultActionProxyFactory.createActionProxy(DefaultActionProxyFactory.java:46)
at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:264)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1208)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at com.cenqua.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:141)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:245)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1200)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:387)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:334)
at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)