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  1. Confluence Data Center
  2. CONFSERVER-47894

The Atlassian Swag store integration on Answers is not discoverable

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When we migrated to Confluence Questions form OSQA, we re-implemented the ability to earn and redeem stuff from the Atlassian Swag store. The UI to redeem these items can be accessed from the user's own profile page in Confluence. However, there's a few issues with this:

      1) The URL is https://answers.atlassian.com/plugins/swag/myswag.action - not very memorable. We should consider aliasing it to something like "answers.atlassian.com/swag", like it was on the old system.

      2) The Confluence user profile is buried pretty deep in Atlassian Answers due to the fact we're operating Confluence Questions in "standalone" mode. It takes 2-3 clicks to find the swag UI from the Answers homepage.

      3) Users aren't notified when they are eligible to claim new items of swag. We need to rely on the user checking back regularly to know when they've earned something.

            [CONFSERVER-47894] The Atlassian Swag store integration on Answers is not discoverable

            George Varghese added a comment -
            Atlassian Update - 27 March 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 27 March 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center

              Unassigned Unassigned
              jclark@atlassian.com Joe Clark
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              0 This affects my team
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                Created:
                Updated:
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