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  1. Confluence Data Center
  2. CONFSERVER-51765

Marking more than one answer as correct

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      I created a question that had multiple people provide answers. I found more than one answer which I deemed different answers to my question. I would like to mark those answers as acceptable.

      What happened was my previous answer was unmark.

      Why can't I mark more than one answer as good answers?

            [CONFSERVER-51765] Marking more than one answer as correct

            Adam Barnes (Inactive) added a comment -

            Thank you for raising this suggestion.
            We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance.
            For more context, check out our Community blog on our updated workflow for Suggestions
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance. For more context, check out our Community blog on our updated workflow for Suggestions Cheers, Confluence Product Management

            Florian Kollin added a comment -

            I absolutely think this is a must.
            In answers that I get notified about it happened quite often, that the questioner accepted all of the answers (probably not knowing, that this would de-accpet the previous one). Oftentimes people post similar answers, but with different links to helpful resources or similar, so it's not always possible to mark one answer as the right one.

            Florian Kollin added a comment - I absolutely think this is a must. In answers that I get notified about it happened quite often, that the questioner accepted all of the answers (probably not knowing, that this would de-accpet the previous one). Oftentimes people post similar answers, but with different links to helpful resources or similar, so it's not always possible to mark one answer as the right one.

            TomC added a comment -

            As posted by Joseph on behalf of Norman A. above, allowing the marking of more than one answer as correct is important for user karma and points. But beyond that, it has value because two or more answers can contain nuances that could make: 1.) the choosing of just one as correct difficult for the questioner and 2.) if more than one answer has elements that make them both as 'go to' answers by later readers of the Q&A, it would be optimal to have them highlighted as such with the 'accepted' mark.

            Another example: https://answers.atlassian.com/questions/12167884/answers/12167970/comments/12263552?

            TomC added a comment - As posted by Joseph on behalf of Norman A. above, allowing the marking of more than one answer as correct is important for user karma and points. But beyond that, it has value because two or more answers can contain nuances that could make: 1.) the choosing of just one as correct difficult for the questioner and 2.) if more than one answer has elements that make them both as 'go to' answers by later readers of the Q&A, it would be optimal to have them highlighted as such with the 'accepted' mark. Another example: https://answers.atlassian.com/questions/12167884/answers/12167970/comments/12263552?

            Norman Abramovitz added a comment -

            You can have answers that differ between the cloud and server versions. As far as I know Answers is suppose to be community driven without very active moderators to clean things up. Having questions/answers split based upon product the community would normally would not do it.

            You can have answers that differ because the platforms they are using like Linux vs Windows or across the different databases.

            It has been up to the person asking the question to choose his answers. If two people helped him because they assisted in different aspects of problem, he should be able to award those users.

            Norman Abramovitz added a comment - You can have answers that differ between the cloud and server versions. As far as I know Answers is suppose to be community driven without very active moderators to clean things up. Having questions/answers split based upon product the community would normally would not do it. You can have answers that differ because the platforms they are using like Linux vs Windows or across the different databases. It has been up to the person asking the question to choose his answers. If two people helped him because they assisted in different aspects of problem, he should be able to award those users.

            Joe Clark added a comment - - edited

            Feedback from Norman A.

            I think multiple answers is absolute necessity for user karma points and Answers. I think the comparison to stackoverflow is flawed since answers has different goals.
            See question https://answers.atlassian.com/questions/9876324/is-it-possible-to-create-issues-for-service-desk-customers
            as a good example of multiple answers..

            Joe Clark added a comment - - edited Feedback from Norman A. I think multiple answers is absolute necessity for user karma points and Answers. I think the comparison to stackoverflow is flawed since answers has different goals. See question https://answers.atlassian.com/questions/9876324/is-it-possible-to-create-issues-for-service-desk-customers as a good example of multiple answers..

              Unassigned Unassigned
              df38b0124ee6 Norman Abramovitz
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