• Type: Bug
• Resolution: Duplicate
• Priority: High
• Fix Version/s: None
• Affects Version/s: 8.5.15, 8.5.16
• Component/s: Content - Attachments
• Labels:

  • knights-watch
  • sec-escape
  • warranty

1. Link to Page https.pdf

   17 kB

   02/Oct/2024 1:28 PM

2. PreviewLink.mp4

   1.35 MB

   02/Oct/2024 1:25 PM

3. 

   attachmentPreviewMode.png

   43 kB

   02/Oct/2024 1:25 PM

4. Link to Page https.docx

   13 kB

   02/Oct/2024 11:50 AM

[CONFSERVER-98146] Document/PDF file containing Web URL doesn't get render as HyperLink in preview mode of the file on Confluence Page.

Ankita Sawlani made changes - 21/Oct/2024 7:24 AM

Remote Link

Original: This issue links to "Page (Confluence)" [ 957596 ]

Ankita Sawlani made changes - 18/Oct/2024 7:35 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 957596 ]

SET Analytics Bot made changes - 05/Oct/2024 2:08 AM

UIS

Original: 1

New: 15

Niraj Bhawnani made changes - 04/Oct/2024 11:41 AM

QA Demo Status	Original: Not Done [ 14330 ]	New: Not Needed [ 14332 ]
QA Kickoff Status	Original: Not Done [ 14234 ]	New: Not Needed [ 14236 ]
Resolution		New: Duplicate [ 3 ]
Status	Original: Short Term Backlog [ 12074 ]	New: Closed [ 6 ]

Collapse comment: Niraj Bhawnani added a comment - 04/Oct/2024 11:41 AM

Niraj Bhawnani added a comment - 04/Oct/2024 11:41 AM

This issue is a duplicate of CONFSERVER-97957

Expand comment: Niraj Bhawnani added a comment - 04/Oct/2024 11:41 AM

Niraj Bhawnani added a comment - 04/Oct/2024 11:41 AM This issue is a duplicate of CONFSERVER-97957

Sachin made changes - 04/Oct/2024 10:29 AM

Description

Original: h3. Issue Summary Confluence 8.5.15 *Document/PDF preview* ( document conversion) failed to *render* / access the text-embedded URL or URL added to the Document. *{color:#0747A6}This issue reproducible with almost all supported the files types: docx, xls, pptx, pdf{color}* My testing, ( Working (/) and Non-working (x)) Confluence 8.5.15 (x) Confluence 8.5.14 (/) Confluence 7.1.2 (/) Confluence 8.9.1 (/) Confluence 9.0.1 (/)  !attachmentPreviewMode.png|thumbnail! This is reproducible on Data Center: yes h3. Steps to Reproduce # Create a Word document / PDF containing the WEB URL- [^Link to Page https.docx] # Setup a *Confluence 8.5.15* # Create a Confluence Page. # Drag and Drop the doc file on the Confluence Page. # Open a doc file for preview. # The Document containing web links is not *Clickable* , it is shown as *Plain text* instead of a *Hyperlink*. #* Attached Steps to replicate on 8.5.15 [^PreviewLink.mp4] h3. Expected Results The attachment preview should show the Web Link on the Doc file as a hyperlink not as a Text. h3. Actual Results The attachment preview shows the Web Link as plain text. h3. Workaround Currently, there is no known workaround for this behaviour. A workaround will be added here when available. The only option is to open/download the attachment(docx or pdf) in edit mode.

New: h3. Issue Summary Confluence 8.5.15 *Document/PDF preview* ( document conversion) failed to *render* / access the text-embedded URL or URL added to the Document. *{color:#0747a6}This issue reproducible with almost all supported the files types: docx, xls, pptx, pdf{color}* My testing, ( Working (/) and Non-working (x)) Confluence 8.5.15 (x) Confluence 8.5.14 (/) Confluence 7.1.2 (/) Confluence 8.9.1 (/) Confluence 9.0.1 (/) !attachmentPreviewMode.png|thumbnail! This is reproducible on Data Center: yes h3. Steps to Reproduce  # Create a Word document / PDF containing the WEB/Anchor URL- [^Link to Page https.docx]  # Setup a *Confluence 8.5.15*  # Create a Confluence Page.  # Drag and Drop the doc file on the Confluence Page.  # Open a doc file for preview.  # The Document containing web links is not *Clickable* , it is shown as *Plain text* instead of a {*}Hyperlink{*}.  ** Attached Steps to replicate on 8.5.15 [^PreviewLink.mp4] h3. Expected Results The attachment preview should show the Web Link on the Doc file as a hyperlink not as a Text. h3. Actual Results The attachment preview shows the Web Link as plain text. h3. Workaround Currently, there is no known workaround for this behaviour. A workaround will be added here when available. The only option is to open/download the attachment(docx or pdf) in edit mode.

Niraj Bhawnani made changes - 04/Oct/2024 2:24 AM

Link

New: This issue duplicates CONFSERVER-97957 [ CONFSERVER-97957 ]

SET Analytics Bot made changes - 04/Oct/2024 2:06 AM

UIS

New: 1

Niraj Bhawnani made changes - 03/Oct/2024 5:37 AM

Link

New: This issue is caused by CONFSRVDEV-32038 [ CONFSRVDEV-32038 ]

Niraj Bhawnani made changes - 03/Oct/2024 5:36 AM

Priority

Original: Low [ 4 ]

New: High [ 2 ]

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