[CONFSERVER-82863] Email notification is corrupt for a user mentioned within a table of a page

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 8.3.0, 7.13.18, 7.19.10
Affects Version/s: 7.13.16, 7.19.8, 7.19.9, 8.2.2
Component/s: Core - Email
Labels:
- fireball

Support reference count:
1
Symptom Severity:
Severity 2 - Major
UIS:
5
Bug Fix Policy:
View Atlassian Server bug fix policy

The fix for this bug will be backported to our current Long Term Support releases if it passes our risk assessment.

We recognise the impact of this bug and plan to backport the fix to our Long Term Support releases. Once the exact fix version is known we will update this ticket. Not all code changes are suitable to be backported and this may still be rejected during our review process.

Issue Summary

Email notification is corrupt for a user mentioned within a table of a page

Steps to Reproduce

Create a page

Enter content (paste into source editor) (note the user mention in second row):

<table><tbody class=\"\"><tr class=\"\"><th><p><strong>Row1</strong></p></th><td><div class=\"content-wrapper\"><p>&nbsp;</p></div></td></tr><tr class=\"\"><th><p><strong>Row2</strong></p></th><td><div class=\"content-wrapper\"><p><ac:link><ri:user ri:userkey="fred-key" /></ac:link>&nbsp;</p></div></td></tr></tbody></table>

Save page

Expected Results

Email notification sent with excerpt of page and mention

Actual Results

Full stack trace:

com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
 at [row,col {unknown-source}]: [1,383]",
    "stack": "java.lang.RuntimeException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
 at [row,col {unknown-source}]: [1,383]
    at org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.hasNext(Stax2FilteredEventReader.java:60)
    at com.atlassian.confluence.content.render.xhtml.XmlFragmentBodyEventReader.hasNext(XmlFragmentBodyEventReader.java:33)
    at com.atlassian.confluence.content.render.xhtml.transformers.DefaultFragmentTransformer.transform(DefaultFragmentTransformer.java:116)
    at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerBase.transform(EmoticonTransformerBase.java:61)
    at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerStorageToView.transform(EmoticonTransformerStorageToView.java:43)
    at com.atlassian.confluence.content.render.xhtml.TransformerChain.transform(TransformerChain.java:33)
    at com.atlassian.confluence.content.render.xhtml.PluggableTransformerChain.transform(PluggableTransformerChain.java:39)
    at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithoutMetrics(DefaultRenderer.java:189)
    at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithResult(DefaultRenderer.java:150)
    at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.render(DefaultRenderer.java:134)
    at com.atlassian.confluence.content.render.xhtml.DeviceTypeAwareRenderer.render(DeviceTypeAwareRenderer.java:55)
    at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:568)
    at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
    at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
    at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:568)
    at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:130)
    at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
    at com.atlassian.confluence.plugins.mentions.NotificationServiceImpl.sendMentions(NotificationServiceImpl.java:95)
    at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendContentNotifications(ConfluenceMentionsEventListener.java:157)
    at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendNotificationsForUpdatedContent(ConfluenceMentionsEventListener.java:136)
    at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.pageUpdated(ConfluenceMentionsEventListener.java:86)

Workaround

N/A

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image-2023-04-12-20-23-56-853.png
56 kB
12/Apr/2023 10:23 AM

duplicates

CONFSERVER-57660 Email Notification for User Mention broken when specific characters are in the page body

Closed

mentioned in: Page Failed to load

Juwin Zam made changes - 31/May/2023 8:32 AM

Affects Version/s

New: 7.19.9 [ 104746 ]

James Whitehead made changes - 23/May/2023 4:38 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

Kusal Kithul-Godage made changes - 21/May/2023 4:10 PM

Fix Version/s		New: 7.19.10 [ 104747 ]
Fix Version/s		New: 7.13.18 [ 104738 ]

SET Analytics Bot made changes - 18/May/2023 4:03 AM

Support reference count

New: 1

SET Analytics Bot made changes - 18/May/2023 2:03 AM

UIS

New: 5

Rob made changes - 12/May/2023 7:46 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 761438 ]

Kusal Kithul-Godage made changes - 12/May/2023 4:30 AM

Affects Version/s	Original: 8.0.4 [ 104702 ]
Affects Version/s	Original: 8.2.1 [ 104647 ]
Affects Version/s		New: 7.13.16 [ 104736 ]
Affects Version/s		New: 7.19.8 [ 104745 ]
Affects Version/s		New: 8.2.2 [ 104997 ]

Kusal Kithul-Godage made changes - 12/May/2023 3:26 AM

Remote Link

New: This issue links to "Confluence Bundled Plugins 713 › Mentions Plugin › issue-713-~~CONFSERVER-82863~~-email-notif (server-syd-bamboo)" [ 761278 ]

James Ponting made changes - 12/May/2023 1:12 AM

Description

Original: h3. Issue Summary

Email notification is corrupt for a user mentioned within a table of a page
h3. Steps to Reproduce
# Create a page
# Enter content (paste into source editor) (note the user mention in second row):
{noformat}
<table><tbody class=\"\"><tr class=\"\"><th><p><strong>Row1</strong></p></th><td><div class=\"content-wrapper\"><p> </p></div></td></tr><tr class=\"\"><th><p><strong>Row2</strong></p></th><td><div class=\"content-wrapper\"><p><ac:link><ri:user ri:userkey="fred-key" /></ac:link> </p></div></td></tr></tbody></table>{noformat}
# Save page

h3. Expected Results

Email notification sent with excerpt of page and mention

h3. Actual Results

!image-2023-04-12-20-23-56-853.png!
Full stack trace:
{noformat}
com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
at [row,col {unknown-source}]: [1,383]",
"stack": "java.lang.RuntimeException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
at [row,col {unknown-source}]: [1,383]
at org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.hasNext(Stax2FilteredEventReader.java:60)
at com.atlassian.confluence.content.render.xhtml.XmlFragmentBodyEventReader.hasNext(XmlFragmentBodyEventReader.java:33)
at com.atlassian.confluence.content.render.xhtml.transformers.DefaultFragmentTransformer.transform(DefaultFragmentTransformer.java:116)
at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerBase.transform(EmoticonTransformerBase.java:61)
at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerStorageToView.transform(EmoticonTransformerStorageToView.java:43)
at com.atlassian.confluence.content.render.xhtml.TransformerChain.transform(TransformerChain.java:33)
at com.atlassian.confluence.content.render.xhtml.PluggableTransformerChain.transform(PluggableTransformerChain.java:39)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithoutMetrics(DefaultRenderer.java:189)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithResult(DefaultRenderer.java:150)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.render(DefaultRenderer.java:134)
at com.atlassian.confluence.content.render.xhtml.DeviceTypeAwareRenderer.render(DeviceTypeAwareRenderer.java:55)
at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:130)
at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
at com.atlassian.confluence.plugins.mentions.NotificationServiceImpl.sendMentions(NotificationServiceImpl.java:95)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendContentNotifications(ConfluenceMentionsEventListener.java:157)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendNotificationsForUpdatedContent(ConfluenceMentionsEventListener.java:136)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.pageUpdated(ConfluenceMentionsEventListener.java:86) {noformat}
h3. Workaround

N/A

New: {panel:bgColor=#e7f4fa}
*The fix for this bug will be backported to our current Long Term Support releases if it passes our risk assessment.*

We recognise the impact of this bug and plan to backport the fix to our Long Term Support releases. Once the exact fix version is known we will update this ticket. Not all code changes are suitable to be backported and this may still be rejected during our review process.
{panel}
h3. Issue Summary

Email notification is corrupt for a user mentioned within a table of a page
h3. Steps to Reproduce
# Create a page
# Enter content (paste into source editor) (note the user mention in second row):
{noformat}
<table><tbody class=\"\"><tr class=\"\"><th><p><strong>Row1</strong></p></th><td><div class=\"content-wrapper\"><p> </p></div></td></tr><tr class=\"\"><th><p><strong>Row2</strong></p></th><td><div class=\"content-wrapper\"><p><ac:link><ri:user ri:userkey="fred-key" /></ac:link> </p></div></td></tr></tbody></table>{noformat}
# Save page

h3. Expected Results

Email notification sent with excerpt of page and mention

h3. Actual Results

!image-2023-04-12-20-23-56-853.png!
Full stack trace:
{noformat}
com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
at [row,col {unknown-source}]: [1,383]",
"stack": "java.lang.RuntimeException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '<' (code 60) expected space, or '>' or \"/>\"
at [row,col {unknown-source}]: [1,383]
at org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.hasNext(Stax2FilteredEventReader.java:60)
at com.atlassian.confluence.content.render.xhtml.XmlFragmentBodyEventReader.hasNext(XmlFragmentBodyEventReader.java:33)
at com.atlassian.confluence.content.render.xhtml.transformers.DefaultFragmentTransformer.transform(DefaultFragmentTransformer.java:116)
at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerBase.transform(EmoticonTransformerBase.java:61)
at com.atlassian.confluence.plugins.hipchat.emoticons.marshalling.transformer.EmoticonTransformerStorageToView.transform(EmoticonTransformerStorageToView.java:43)
at com.atlassian.confluence.content.render.xhtml.TransformerChain.transform(TransformerChain.java:33)
at com.atlassian.confluence.content.render.xhtml.PluggableTransformerChain.transform(PluggableTransformerChain.java:39)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithoutMetrics(DefaultRenderer.java:189)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.renderWithResult(DefaultRenderer.java:150)
at com.atlassian.confluence.content.render.xhtml.DefaultRenderer.render(DefaultRenderer.java:134)
at com.atlassian.confluence.content.render.xhtml.DeviceTypeAwareRenderer.render(DeviceTypeAwareRenderer.java:55)
at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
at jdk.internal.reflect.GeneratedMethodAccessor3144.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:130)
at jdk.proxy5/jdk.proxy5.$Proxy413.render(Unknown Source)
at com.atlassian.confluence.plugins.mentions.NotificationServiceImpl.sendMentions(NotificationServiceImpl.java:95)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendContentNotifications(ConfluenceMentionsEventListener.java:157)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.sendNotificationsForUpdatedContent(ConfluenceMentionsEventListener.java:136)
at com.atlassian.confluence.plugins.mentions.ConfluenceMentionsEventListener.pageUpdated(ConfluenceMentionsEventListener.java:86) {noformat}
h3. Workaround

N/A

James Ponting made changes - 12/May/2023 1:08 AM

Priority

Original: Low [ 4 ]

New: High [ 2 ]

Assignee:: Kusal Kithul-Godage

Reporter:: Kusal Kithul-Godage

Affected customers:: 10 This affects my team

Watchers:: 12 Start watching this issue

Created:: 12/Apr/2023 10:25 AM

Updated:: 19/Jun/2023 9:31 AM

Resolved:: 23/May/2023 4:38 AM

Details

Description

Issue Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Attachments

Attachments

Issue Links

Forms

Activity

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