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  1. Confluence Data Center
  2. CONFSERVER-60870

Jira Issue Macro return Data cannot be retrieved due to an unexpected error if the Columns to Display include Team field

      Issue Summary

      Jira Issue Macro return "Data cannot be retrieved due to an unexpected error" if the Columns to Display include Team field and the user does not have Shared Team Management Permission in Jira Advanced Roadmaps.

      Steps to Reproduce

      1. Install the Advanced Roadmaps macro in Jira.
      2. Set the Shared Team Management in the Advanced Roadmaps Permission to Jira administrator group only.
      3. In Jira, Create Team from Plans > Manage Shared Teams
      4. Add the custom Team field to a Jira Project and show the Team field in Jira Issue.
      5. Ensure that the regular user able to see Team field and its data in Jira
      6. In Confluence, add a Jira Issue Macro filter and include Team field as the Columns to display.
      7. Access the Confluence Page as regular Confluence user that is also a regular Jira user that does not have Shared Team Management in the Advanced Roadmaps Permission.

      Expected Results

      Jira Issue Macro filter should render correctly with the information inside Team field for regular user.

      Actual Results

      Jira Issue Macro in Confluence return "Data cannot be retrieved due to an unexpected error" for users that does not have Shared Team Management Permission in Jira Advanced Roadmaps.

      Removing the Team field from the Jira Issue Macro filter helps to render the macro correctly in Confluence.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            [CONFSERVER-60870] Jira Issue Macro return Data cannot be retrieved due to an unexpected error if the Columns to Display include Team field

            Quan Pham added a comment -

            A fix for this issue is available in Confluence Server and Data Center 9.2.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            Quan Pham added a comment - A fix for this issue is available in Confluence Server and Data Center 9.2.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            This Bug affects confluence DC v 7.19.15 with Jira DC v 9.4.7

            karthikeyan santhanam added a comment - This Bug affects confluence DC v 7.19.15 with Jira DC v 9.4.7

            Rump, Matthias added a comment - - edited

            Bug is still present in 7.19 with Jira 9.4.6

             

            Rump, Matthias added a comment - - edited Bug is still present in 7.19 with Jira 9.4.6  

            Bug is still present in 7.13

            Therese Hedberg added a comment - Bug is still present in 7.13

            Therese Hedberg added a comment - - edited

            Bugs like this make our users question the quality of the product. Please put it in the short term backlog.

            Therese Hedberg added a comment - - edited Bugs like this make our users question the quality of the product. Please put it in the short term backlog.

              971c305d4b2e Garvit Sharma
              dazmi Dayana
              Affected customers:
              50 This affects my team
              Watchers:
              43 Start watching this issue

                Created:
                Updated: