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  1. Confluence Data Center
  2. CONFSERVER-58503

Saving value in bandana is intermittently throwing a status 500 error

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      Issue Summary

      We have a feature that saves a map of values in Bandana. Sometimes the error occurs.

      Steps to Reproduce

      1. Save a map of values in Bandana

      Expected Results

      Values should be saved successfully.

      Actual Results

      A status 500 with the error below

      .2019-06-04 03:58:19,136 ERROR [http-nio-7001-exec-26] [confluence.impl.vcache.SynchronousExternalCache] lambda$put$4 Failed to put entry into cache 'com.atlassian.bandana.BandanaPersister': Failed due to UNCLASSIFIED_FAILURE

      Notes

      • Have not been experienced in server deployments
      • So far, it can be intermittently hit in DC
      • Can be replicated in versions 6.13.x
      • Screenshot of what is being saved

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

        1. Screenshot 2019-06-20 at 09.44.15.png
          Screenshot 2019-06-20 at 09.44.15.png
          821 kB

          Form Name

            [CONFSERVER-58503] Saving value in bandana is intermittently throwing a status 500 error

            Jen Marfell (Inactive) made changes -
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              Unassigned Unassigned
              4a0180318c98 Patricia Yague
              Affected customers:
              5 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: