Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-57501

JPG Image Caching Not Working for IE, Edge and Firefox - ETag is missing from resource

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      Problem Statement

      Image caching is crucial for reducing load times to improving overall user experience. However, JPG caching is not functioning well with JPG images on certain browsers i.e. IE, Edge and Firefox. Looking closer into the header attributes, we see that the ETag attribute is not being added to the resource during reload. Hence, the JPG images have to be requested to the server on every page reload.

      Expected Behavior

      All image files should be cached and retrieved from the cache resource instead of having to requesting from the server directly every page reload.

      Actual Behavior

      JPG files are requested from the server on every page reload.

        1. edge.har.zip
          5.90 MB
        2. chrome.har.zip
          5.85 MB
        3. opera.har.zip
          5.80 MB
        4. safari.har.zip
          5.78 MB
        5. internet-explorer.har.zip
          5.56 MB
        6. firefox.har.zip
          3.26 MB

          Form Name

            [CONFSERVER-57501] JPG Image Caching Not Working for IE, Edge and Firefox - ETag is missing from resource

            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Support reference count Original: 0 New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 0
            Sean Yong made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 404202 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            UIS New: 1
            Sean Yong made changes -
            Labels New: affects-server data-center pse-request
            Zhenhuan Zhou (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Sean Yong made changes -
            Summary Original: JPG Image Caching Not Working for IE, Edge and Firefox New: JPG Image Caching Not Working for IE, Edge and Firefox - ETag is missing from resource
            Sean Yong made changes -
            Description Original: h2. Expected Behavior
            Both PNG and JPG files should be cached and retrieved from the resource instead of requesting from the server directly.

            h2. Actual Behavior
            JPG files are requested directly from the server directly.             		New: h2. Problem Statement
            Image caching is crucial for reducing load times to improving overall user experience. However, JPG caching is not functioning well with JPG images on certain browsers i.e. IE, Edge and Firefox. Looking closer into the header attributes, we see that the ETag attribute is not being added to the resource during reload. Hence, the JPG images have to be requested to the server on every page reload.

            h2. Expected Behavior
            All image files should be cached and retrieved from the cache resource instead of having to requesting from the server directly every page reload.

            h2. Actual Behavior
            JPG files are requested from the server on every page reload.
            Sean Yong made changes -
            Description New: h2. Expected Behavior
            Both PNG and JPG files should be cached and retrieved from the resource instead of requesting from the server directly.

            h2. Actual Behavior
            JPG files are requested directly from the server directly.

              Unassigned Unassigned
              syong@atlassian.com Sean Yong
              Affected customers:
              2 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: