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  1. Confluence Server
  2. CONFSERVER-52991

Synchrony could not start on some AWS regions (e.g. Ohio)

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    Details

    • Symptom Severity:
      Major
    • Support reference count:
      1
    • Sprint:
      About a girl
    • QA Demo Status:
      Done
    • QA Kickoff Status:
      Not Done

      Description

      When attempting to deploy Confluence to some AWS regions Synchrony will not start properly because of AWS API using the wrong endpoint. The effected regions are:

      • US East (Ohio) - us-east-2
      • EU (London) - eu-west-2 - See Note 1
      • Asia Pacific (Mumbai) - ap-south-1 - See Note 1
      • Asia Pacific (Seoul) - ap-northeast-2 - See Note 1
      • Canada (Central) - ca-central-1 - See Note 1

      Note 1: presently does not support EFS which is required to deploy on AWS using the Atlassian CloudFormation template

      Workaround

      a. Use a different region to deploy Confluence

      or

      b. Do not deploy Synchrony and disable Collaborative Editing in Confluence

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  45 weeks, 3 days ago