Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-45090

Firefox occasionally displays the 'connecting...' message, even though synchrony is connected via xhr fallback

XMLWordPrintable

      Occasionally, when xhr fallback is being used in firefox, the status message at the bottom does not become 'ready' but remain on 'connecting...', despite the editor working, and can view other collaborators' edits.

      I suspect it's caused by the backbone event being ordered differently on firefox - the disconnect event runs after the connected event, causing the display to be wrong.

      The page:

      The error console:

        1. console.png
          console.png
          1.98 MB
        2. page.png
          page.png
          526 kB
        3. xhrfallback screenshot.png
          xhrfallback screenshot.png
          783 kB

          Form Name

            [CONFSERVER-45090] Firefox occasionally displays the 'connecting...' message, even though synchrony is connected via xhr fallback

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2890579 ] New: CONFSERVER Bug Workflow v4 [ 2980039 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2803104 ] New: JAC Bug Workflow v3 [ 2890579 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2735046 ] New: JAC Bug Workflow v2 [ 2803104 ]
            Owen made changes -
            Symptom Severity Original: Major [ 14431 ] New: Severity 2 - Major [ 15831 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2394052 ] New: JAC Bug Workflow [ 2735046 ]
            Renan Battaglin made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 318112 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2289318 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2394052 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2227748 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2289318 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2183575 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2227748 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1951820 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2183575 ]

              jxie Chii (Inactive)
              jxie Chii (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: