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Bug
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Resolution: Answered
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Low
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None
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5.9.7
Adding video attachments to pages automatically inserts a multimedia macro, as shown in the first attached screenshot. This is expected.
This macro claims to support AVI, MOV and MP4 playback.
However, I am consistently seeing only MP4 support, with "This plugin is not supported" errors given in Chrome, FF and IE. This is not expected.
I produced my test videos using Camtasia Studio, from the same source recording. My colleagues who are also experiencing this have produced their AVI videos using a different process. We are all seeing the same thing.
Chrome is our internally supported browser of choice, and I am as up-to-date as I can be on Version 51.0.2704.29 beta-m (64-bit).
