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  1. Confluence Data Center
  2. CONFSERVER-40199

Broken Office Document Images After Change of Context Path

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      Summary

      Office Document Images cannot be rendered (shows broken image) after a context path change in Confluence

      Steps to Reproduce

      1. Setup Confluence with a /confluence context
      2. Attach a word document with a few images in it
      3. Add a viewfile macro to the page where the document is attached
      4. Shutdown Confluence, then remove the /confluence context
      5. Startup Confluence, and navigate to the page is #3

      Expected Results

      Images in the word document should be rendered correctly, and the request should be fired to http://localhost:8588/plugins/servlet/benryanconversion?pageId=7110658&attachment=test.doc&name=7340034&val=/image-1.jpeg (no context path)

      Actual Results

      Images in the word document are broken, and the request is fired instead, to
      http://localhost:8588/confluence/plugins/servlet/benryanconversion?pageId=7110658&attachment=test.doc&name=7340034&val=/image-1.jpeg (the context path is still there)

      Workaround

      1. Take a backup of ConfluenceHome/viewfile
      2. Remove everything in ConfluenceHome/viewfile
      3. Restart Confluence

            [CONFSERVER-40199] Broken Office Document Images After Change of Context Path

            Adam Barnes (Inactive) added a comment -

            Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out.

            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

            Thanks again.
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Cheers, Confluence Product Management

              Unassigned Unassigned
              fsim Foo Sim (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: