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  1. Confluence Data Center
  2. CONFSERVER-39921

"Precondition Failed" error when redirected to Confluence page with Epic

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      In 'Product Requirement' pages in Confluence with Epic links, if we navigate to a different page and then back to the page, we get this error in the JIRA issue macros:

      Data cannot be retrieved due to an unexpected error. Precondition Failed

      When using back/forward button on a browser, it can miss loading the JIRA issue on a page and will also get the same error.

      Environment

      Only tested in Chrome and using JIRA and Confluence Cloud.
      JIRA version: 7.0.0-OD-08-005, 7.1.0-OD-03-049

      Steps to Reproduce

      1. In a JIRA+Confluence Cloud instance
      2. Create 2 projects in JIRA
      3. In one, create an Epic
      4. Create a "Product Requirement" and add that Epic in the Epic row in the column
      5. Add some other JIRA Issue macro to another issue
      6. Go to the Confluence page
      7. Navigate to some other page in the same tab (so there's an option to go back to the previous page)
      8. Go back to the Confluence page

      Expected Results

      The Confluence page is displayed as before

      Actual Results

      The second time the page is accessed, this error is shown in the issue macros:

      Data cannot be retrieved due to an unexpected error. Precondition Failed

      This error is visible in the browser console:

      https://instance.atlassian.net/wiki/rest/jiraanywhere/1.0/jira/clientId/50c07907-2dc4-4c08-885c-f19b101eb484 Failed to load resource: the server responded with a status of 412 (Precondition Failed)

      Workaround

      Simply refresh the page and the macro will be fixed.

            [CONFSERVER-39921] "Precondition Failed" error when redirected to Confluence page with Epic

            No work has yet been logged on this issue.

              Unassigned Unassigned
              jsilveira Jaime S
              Affected customers:
              11 This affects my team
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: