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  1. Confluence Data Center
  2. CONFSERVER-39912

Side bar does not refresh when logged in as administrator and scroll up

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Side bar does not scroll correctly when logged in as administrator on long pages

      Environment

      • Confluence 5.9.1
      • Internet Explorer 11, Google Chrome (latest), Mozilla Firefox (with smooth scrolling turned off) on Mac and PC.
      • The operating system is set to jump 2 or 3 lines with page scrolling

      Steps to Reproduce

      1. Create a page with lots of content, so that the left scroll bar appears in the browser.
      2. Log in as administrator
      3. Go to the page created in step 1
      4. Use the mouse wheel to scroll down three lines
      5. Use the mouse wheel to scroll up three lines

      Expected Results

      The side bar moves down with the page content.

      Actual Results

      The side bar stays at the top and blocks the menu



      Notes

      Occurs also with arrow keys, but not as extreme.
      Doesn't occur on Chrome for Linux.

      Workaround

      • refreshing the page

      or

      • pressing [ twice (it hides and un-hides the side bar)

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            [CONFSERVER-39912] Side bar does not refresh when logged in as administrator and scroll up

            Olivier Crozier added a comment -

            Actually I got the problem again with this Custom HTML at beginning of the BODY as a workaround for the Public Announcement Service for JIRA and Confluence:

            <script type="text/javascript">
function closeBanner() {
    var date = new Date("April 14, 2017 16:00");
    AJS.$.cookie('hideBanner', true, {expires: date, path: '/confluence'})
    AJS.$('#Banner').hide();
}
AJS.$(document).ready(function updateBanner() {
    if(AJS.$.cookie('hideBanner') == null) {
        AJS.$('#Banner').show();
    }
})
</script>

<!-- Message Banner -->
<div hidden id="Banner" style="background-color: yellow; border: 2px solid red; margin: 4px; padding: 2px; text-align: center;">
A message (<a href="link to page">more info</a>).
   <button title='Click to Close' onclick="closeBanner()" style="background-color: yellow;position:absolute;border:0px;right:20px"><b>X</b></button>
</div>

            So it continues to impact the ordinary users until they close this custom announcement banner.

            Olivier Crozier added a comment - Actually I got the problem again with this Custom HTML at beginning of the BODY as a workaround for the  Public Announcement Service for JIRA and Confluence : <script type= "text/javascript" > function closeBanner() { var date = new Date( "April 14, 2017 16:00" ); AJS.$.cookie( 'hideBanner' , true , {expires: date, path: '/confluence' }) AJS.$( '#Banner' ).hide(); } AJS.$(document).ready(function updateBanner() { if (AJS.$.cookie( 'hideBanner' ) == null ) { AJS.$( '#Banner' ).show(); } }) </script> <!-- Message Banner --> <div hidden id= "Banner" style= "background-color: yellow; border: 2px solid red; margin: 4px; padding: 2px; text-align: center;" > A message (<a href= "link to page" >more info</a>). <button title= 'Click to Close' onclick= "closeBanner()" style= "background-color: yellow;position:absolute;border:0px;right:20px" ><b>X</b></button> </div> So it continues to impact the ordinary users until they close this custom announcement banner.

            Olivier Crozier added a comment - - edited

            The workaround is not nice. This problem should not happen. This makes the product unprofessional from the point of view of users.

            PS: The problem does not happen with the Documentation Theme. That's a pity to experience it with the Global Look and Feel which is becoming the default and the only theme available.

            PS: To get more precised, the ordinary users do experience this problem when there is an announcement banner shown via the Public Announcement Service for JIRA and Confluence.

            See also https://answers.atlassian.com/questions/52479043.

            Olivier Crozier added a comment - - edited The workaround is not nice. This problem should not happen. This makes the product unprofessional from the point of view of users. PS: The problem does not happen with the Documentation Theme. That's a pity to experience it with the Global Look and Feel which is becoming the default and the only theme available. PS: To get more precised, the ordinary users do experience this problem when there is an announcement banner shown via the  Public Announcement Service for JIRA and Confluence . See also https://answers.atlassian.com/questions/52479043 .

            Nina Daalmann added a comment -

            Bug still present in 5.9.9 for all users!

            Nina Daalmann added a comment - Bug still present in 5.9.9 for all users!

            Anna Rønning added a comment -

            We are facing this bug in Confluence 5.9.4 both in IE and Chrome ; and both for Administrators and ordinary users.

            Anna Rønning added a comment - We are facing this bug in Confluence 5.9.4 both in IE and Chrome ; and both for Administrators and ordinary users.

            Pranjal Shukla added a comment -

            I am also facing the same in Confluence 5.9.5.

            Pranjal Shukla added a comment - I am also facing the same in Confluence 5.9.5.

              Unassigned Unassigned
              vteoh Victor Teoh (Inactive)
              Affected customers:
              25 This affects my team
              Watchers:
              29 Start watching this issue

                Created:
                Updated: