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  1. Confluence Data Center
  2. CONFSERVER-39099

View File Macro "file could not be accessed" Error

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Problem

      The "Edit Document" button sends the full URL of the attached Office document to Excel (or Word or PowerPoint), which can not open the URL because it is too long.

      Fix

      Unfortunately there is none yet.

      Workaround

      As a workaround, I was able to access the document by moving it up the page hierarchy and access it using the page parameter of viewfile.

      While this is likely a WebDav or Office issue, it could possibly be resolved by using a tiny URL, rather than sending the entire URL to the Office application.

      notes

      I noticed that other users have experienced the issue as well (http://confluence.atlassian.com/display/DOC/View+File+Macro?focusedCommentId=187859664#comment-187859664), but I did not find a matching issue. I replied in the forum with my workaround.

      (All info was provided by Daniel)

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              Unassigned Unassigned
              gcheck GuilhermeA
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                Created:
                Updated:
                Resolved: