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  1. Confluence Data Center
  2. CONFSERVER-38871

Anonymous users not able to attach files to newly created pages

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Even if the anonymous user has add/delete page and add/delete attachment permissions they are not able to attach files to a new page via the image/link browser.

      Steps to Reproduce

      1. Allow Anonymous users create page and add attachment permissions to space.
      2. Log out and access the space as an anonymous user
      3. Create new page
      4. Try inserting attachments by:
        1. Drag and drop files
        2. Click Insert > Files and Images

      Expected Results

      Attachments are uploaded

      Actual Results

      1. Drag and drop files:
        • Error message is displayed: 
          You'll need to ask permission to insert files here.
      2. Click Insert > Files and Images
        • Error message is displayed: 
          Error retrieving attachments from Confluence. The server may be unavailable.

      Notes

      1. If you save the page and edit again and click insert image, then it will allow you upload the image.
      2. Observed in Confluence 5.7.5 with different error message when performing drag-and drop images: 
        The server is not responding. Please check that it is running.

      Workaround

      Save the page first, and add the attachments again.

            [CONFSERVER-38871] Anonymous users not able to attach files to newly created pages

            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            Niraj Bhawnani made changes -
            Epic Link New: CONFSRVDEV-1649 [ 802182 ]
            Niraj Bhawnani made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Sattesh M made changes -
            Resolution Original: Obsolete [ 11 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]
            Sattesh M made changes -
            Fix Version/s Original: 6.14.0 [ 83892 ]
            Sattesh M made changes -
            Affects Version/s New: 7.3.1 [ 91398 ]
            Makisa Appleton made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Makisa Appleton made changes -
            Fix Version/s New: 6.14.0 [ 83892 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2901760 ] New: CONFSERVER Bug Workflow v4 [ 2996288 ]

              Unassigned Unassigned
              mkhairuliana Monique Khairuliana (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: