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  1. Confluence Data Center
  2. CONFSERVER-38555

Stop Watching from email notification lead to 'Your request could not be processed because a required security token was not present in the request. 'You may need to re-submit the form or reload the page'

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      Step to reproduce

      1. Watch a page using a user (USERA)
      2. Edit the page using another user (USERB)
      3. Check the notification from the USERA email
      4. Click the Stop Watching Link from the mail

      Expected Result

      The Pages is removed from the Page Watches List

      Observed Result:
      The page is not removed from the Page Watches List with the following error:

      The following error(s) occurred:
Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

      Extra Note:
      This issue is not reproducible in 5.7.x

            [CONFSERVER-38555] Stop Watching from email notification lead to 'Your request could not be processed because a required security token was not present in the request. 'You may need to re-submit the form or reload the page'

            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 3

            Aliaksandr Prysmakou added a comment -

            We experience the issue with 6.6.7.

            Aliaksandr Prysmakou added a comment - We experience the issue with 6.6.7.
            Aliaksandr Prysmakou made changes -
            Comment [ We suffer from it in 7.7.1.

            Users table checked if several users have same email. ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2875297 ] New: CONFSERVER Bug Workflow v4 [ 3002690 ]

            Oles Hnatkevych (Princip-IT) added a comment -

            One possible cause: two accounts with the same email, one being like local_admin, and user is logged in as regular user, but email notification comes to local_admin, and when user clicks a link it will complain about security token, apparently.

            Oles Hnatkevych (Princip-IT) added a comment - One possible cause: two accounts with the same email, one being like local_admin, and user is logged in as regular user, but email notification comes to local_admin, and when user clicks a link it will complain about security token, apparently.

              Unassigned Unassigned
              jcheok Jing Hwa Cheok (Inactive)
              Affected customers:
              8 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated: