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Bug
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Resolution: Fixed
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Medium
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None
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5.8.4, 5.8.5, 5.9.1, 5.8.17
Summary
The .jsp file in this knowledge base article cannot be used for Confluence 5.8.4
https://confluence.atlassian.com/display/CONFKB/How+to+resolve+missing+attachments+in+Confluence
Steps to Reproduce
- Copy [^find_and_recover_attachments-3.1.x-v2.jsp] into <Confluence_Install_Dir>/confluence/admin
- Restart Confluence
- In the browser, go to http://<baseURL>/admin/find_and_recover_attachments-3.1.x-v2.jsp
Expected Results
Script will run and recover attachments
Actual Results
Browser displays:
This webpage is not available
ERR_CONTENT_DECODING_FAILED
Workaround
There is currently no workaround
[CONFSERVER-38226] find_and_recover_attachments-3.1.x-v2.jsp does not work on Confluence 5.8.x
Thanks Jonah for the help on this issue, the script ran successfully on the clients prod servers. It just took 14h+ to finnish, but it worked. Thanks again!
Thanks Jonah, I started it again, ye the wierd part last time was that it didn't throw anything in the logs and I let it run for about 1.5h before I stopped it and thought something must have gone wrong since you said it should be quick. Anyway thanks for getting back on the issue I'll let it run now and see what happens in a couple of hours. If youre able to speed it up it would be great.
Cheers
It's just really slow because the number of attachments you have. Try running "Find and Recover Missing Attachments". It should complete after a while. In the mean time, I'm seeing if I can speed things up.
Susanne Harelius
added a comment - Customer (the one Amir is asking for) is really getting upset now. They have a lot of people depending on the attachments 
And are thinking about changing tool for this part of the organization since they feel they cannot trust Confluence (or the support taking so long when this important).
Will upgrading also fix the problem or will we still need the script?
Susanne Harelius
added a comment - Customer (the one Amir is asking for) is really getting upset now. They have a lot of people depending on the attachments And are thinking about changing tool for this part of the organization since they feel they cannot trust Confluence (or the support taking so long when this important).
Will upgrading also fix the problem or will we still need the script? It's running on postgresql 9.3.7 and amount of attachments are 26936
amir.ghaemian1 Yeah it should probably only take a few seconds. Unless perhaps you just have a lot of files.. What kind of database are you using?
Best,
Jonah
Nothing seems to happen when running the script and there is no output in the logs either. I'm running it on HTTP bypassing the proxy as well. Any hints?
Great to hear amir.ghaemian1 ! We're currently working on some alternative methods which should make this a bit easier for users with large instances in the future. Sorry for all the trouble.
Best,
Jonah