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Bug
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Resolution: Fixed
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Highest
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None
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5.9.0-OD-57-010
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None
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary
When visiting a page in Confluence with JIRA Issues Macro, a stack trace will be seen.
Environment
Confluence 5.9.0-OD-57-010
Steps to Reproduce
- Visit or create a page on the instance with JIRA Issues macro.
- Instead of page loading, you receive below stack trace.
Expected Results
Generally page should load without problem.
Actual Results
java.lang.RuntimeException: Error rendering template for decorator root
at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:202)
caused by: java.lang.RuntimeException: Error rendering template for decorator page
at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:202)
caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getDisplayableItems' in class com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager threw exception net.sf.hibernate.LazyInitializationException: Failed to lazily initialize a collection at template/includes/menu-macros.vm[line 125, column 45]
at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)
caused by: net.sf.hibernate.LazyInitializationException: Failed to lazily initialize a collection
at net.sf.hibernate.collection.PersistentCollection.initialize(PersistentCollection.java:201)
caused by: net.sf.hibernate.HibernateException: collection was evicted
at net.sf.hibernate.impl.SessionImpl.initializeCollection(SessionImpl.java:3332)
Workaround
Raise a support request in the Atlassian Cloud project at support.atlassian.com to have Support apply the fix to your instance. No downtime is required.
![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page"){kind=icon}
[CONFSERVER-38084] Error when visiting pages with JIRA integrations, caused by duplicate AppLinks keys
I don't see a stack trace. I do see
Received the following HTTP error code from the server:500
when I try to Insert JIRA Issue/Filter from my Cloud Confluence Page to my JIRA Cloud app. THese are system applications links which I cannot touch. I wonder if this is part of the same issue? I have a support call in to Atlassian
Answering my own question - this 500 message was fixed by Atlassian support by running a fix on our server
onevalainen - do you understand why there are duplicate keys in the AppLinks keystore table? Any idea what might have caused the problem with this upgrade?
Please contact Atlassian Support when you are ready to have your instance restarted, and we can do so with minimal downtime.
Thank you,
Shannon Mackie
Atlassian Support
James Delmerico
added a comment - This should be a higher priority. The workaround is not an option AFAIK for on-demand customers and our Confluence instance is effectively down at the moment.
James Delmerico
added a comment - This should be a higher priority. The workaround is not an option AFAIK for on-demand customers and our Confluence instance is effectively down at the moment.
We have the exact same error message, when accessing some pages/spaces on our confluence system after upgrading from Version 5.9.9 to 5.10.8. We are on Confluence Server, self hosting in the aws cloud.
Can you explain how we can fix this problem?
(I can´t upload a screenshot of this issue)