Summary

      On Windows 8.1, users are not able to map network drive to Confluence via WebDAV should that particular Confluence instance is running over SSL.

      Steps to Reproduce

      1. Open Windows Explorer >> Go to Computer >> click Map network drive
      2. Under the folder text box insert either one of the following path to map network drive to Confluence via WebDAV in your Windows machine:
        https://<ServerBaseURL>/plugins/servlet/confluence/default 
        
      3. Click Finish

      Expected Behaviour

      Network drive should be able to be mapped correctly to Confluence that's running over SSL via WebDAV.

      Observed Behaviour

      Unable to map network drive to Confluence via WebDAV with error code 0x80070043 displayed. Please refer to the attached ObservedBehaviour.png.

        1. error_1.jpg
          error_1.jpg
          63 kB
        2. error_2.jpg
          error_2.jpg
          65 kB
        3. ObservedBehaviour.png
          ObservedBehaviour.png
          32 kB
        4. wiki_cyberduck_connection.jpg
          wiki_cyberduck_connection.jpg
          141 kB

            [CONFSERVER-38030] Unable to Map Network Drive to Confluence via WebDAV

            George Varghese made changes -
            QA Demo Status New: Not Needed [ 14332 ]
            QA Kickoff Status New: Not Needed [ 14236 ]
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            George Varghese made changes -
            Labels Original: affects-server webdav New: affects-server cleanup-seos-fy25 webdav

            Atlassian Update - 14 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 14 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Bugfix Automation Bot made changes -
            Support reference count Original: 7 New: 9
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 7
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 9
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 3

              Unassigned Unassigned
              lrura Lauretha Rura
              Affected customers:
              3 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: