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  1. Confluence Data Center
  2. CONFSERVER-37733

Sentence containing search keyword not shown when searching large PDF file

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      When searching large PDF file above 10MB , the sentence where the search keyword appears is not shown.
      It appears sometimes , usually if the search keyword is found in the initial pages of the PDF.

      Steps to Reproduce

      1. Attach a PDF above 10MB to a page
      2. Perform Content Indexing
      3. Search for a keyword found in the PDF

      Expected Results

      Actual Results

        1. actual.jpg
          actual.jpg
          19 kB
        2. expected.jpg
          expected.jpg
          33 kB

            [CONFSERVER-37733] Sentence containing search keyword not shown when searching large PDF file

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2887482 ] New: CONFSERVER Bug Workflow v4 [ 2999139 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2796569 ] New: JAC Bug Workflow v3 [ 2887482 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Adam Barnes (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Resolved [ 5 ]

            Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out.

            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

            Thanks again.
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Cheers, Confluence Product Management
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2726743 ] New: JAC Bug Workflow v2 [ 2796569 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2374482 ] New: JAC Bug Workflow [ 2726743 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2260392 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2374482 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210996 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2260392 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2157043 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210996 ]

              Unassigned Unassigned
              msayed Mizan Ali Sayed (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: