Details
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Bug
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Resolution: Fixed
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Low
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5.7, 5.7.3
Description
Steps to Replicate
- Install confluence 5.7.3
- Disable Atlassian Hipchat Integration Plugin Core.
Observed Behavior
Confluence Browser keep loading and makes the instance unusable.
You can see the following error in the log:
2015-03-12 11:26:50,390 ERROR [ajp-bio-8011-exec-3] [confluence.util.velocity.VelocityUtils] writeRenderedTemplate Error occurred rendering template: templates/editor-header.vm -- url: /dashboard.action | userName: DV | referer: http://confluence.infare.com/login.action;jsessionid=0CFDC71ADE584124F672AF275E019101?os_destination=%2Findex.action org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getResourceTagsForAdditionalContextsHtml' in class com.atlassian.confluence.plugin.webresource.DefaultConfluenceWebResourceManager threw exception org.springframework.osgi.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)] unavailable at templates/editor-header.vm[line 8, column 61]
Expected Behavior
User should be able to use confluence without any problem after disabling Atlassian Hipchat Integration Plugin Core.
Workaround
You need to disable the following plugin also in order to disable Atlassian Hipchat Integration Plugin Core
- Atlassian Hipchat Integration Plugin
- Confluence Hipchat Integration Plugin
- Confluence HipChat Plugin
- HipChat Core Plugin
Attachments
Issue Links
- is related to
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HCPUB-1498 Disabling Hipchat plugin in JIRA causes performance issue or even an outage
- Closed
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CONFSERVER-39698 Disable Hipchat plugin cause application become unresponsive.
- Closed
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HCPUB-1537 JIRA unusable after disabling HipChat plugin
- Closed
(2 mentioned in)