Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-37503

Confluence unusable after disabling HipChat plugin

XMLWordPrintable

      Steps to Replicate

      1. Install confluence 5.7.3
      2. Disable Atlassian Hipchat Integration Plugin Core.
      Observed Behavior

      Confluence Browser keep loading and makes the instance unusable.

      You can see the following error in the log:

      2015-03-12 11:26:50,390 ERROR [ajp-bio-8011-exec-3] [confluence.util.velocity.VelocityUtils] writeRenderedTemplate Error occurred rendering template: templates/editor-header.vm
 -- url: /dashboard.action | userName: DV | referer: http://confluence.infare.com/login.action;jsessionid=0CFDC71ADE584124F672AF275E019101?os_destination=%2Findex.action
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getResourceTagsForAdditionalContextsHtml' in  class com.atlassian.confluence.plugin.webresource.DefaultConfluenceWebResourceManager threw exception org.springframework.osgi.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)] unavailable at templates/editor-header.vm[line 8, column 61]
      Expected Behavior

      User should be able to use confluence without any problem after disabling Atlassian Hipchat Integration Plugin Core.

      Workaround
      You need to disable the following plugin also in order to disable Atlassian Hipchat Integration Plugin Core

      1. Atlassian Hipchat Integration Plugin
      2. Confluence Hipchat Integration Plugin
      3. Confluence HipChat Plugin
      4. HipChat Core Plugin

            [CONFSERVER-37503] Confluence unusable after disabling HipChat plugin

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2897599 ] New: CONFSERVER Bug Workflow v4 [ 2991991 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2789432 ] New: JAC Bug Workflow v3 [ 2897599 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2720932 ] New: JAC Bug Workflow v2 [ 2789432 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390539 ] New: JAC Bug Workflow [ 2720932 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2269679 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390539 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2220210 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2269679 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2157545 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2220210 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1927111 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2157545 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1728539 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1927111 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1681194 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1728539 ]

              cpetchell Petch (Inactive)
              sraj Suren Raj
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: