• We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Steps to reproduce

      1. Connect Confluence to HipChat
      2. Go to space configuration, HipChat Integration
      3. Search for private room

      Actual Results

      No result is returned (empty)

      Expected Results

      Room name is returned

      Other info

      This happens with plugin v6.4.4 - not reproducible in plugin v6.4.2.

            [CONFSERVER-35840] Support space notifications to private HipChat rooms

            This has now shipped to Confluence Cloud.

            Petch (Inactive) added a comment - This has now shipped to Confluence Cloud.

            jon75 - thanks, for the update.

            I've not seen the the problem described. I think the best way forward is to contact support (feel free to mention my name, so I can stay in the loop), as I think we'll need to look at your instances server logs to see if there's any errors there (this is not something I can do myself).

            Also, be aware that notifications are not sent if there are page or blog restrictions on the page or blog, or parent page. Having space level permissions is ok, and won't affect notifications.

            Petch (Inactive) added a comment - jon75 - thanks, for the update. I've not seen the the problem described. I think the best way forward is to contact support (feel free to mention my name, so I can stay in the loop), as I think we'll need to look at your instances server logs to see if there's any errors there (this is not something I can do myself). Also, be aware that notifications are not sent if there are page or blog restrictions on the page or blog, or parent page. Having space level permissions is ok, and won't affect notifications.

            Craig, I notice this was released today. Thanks for your efforts.
            I have set up a space to post under all three conditions:

            Blog post is created
            Page is created
            Page is updated

            I've tested fairly thoroughly and while notifications are received for Page creates and updates, no notifications are received for blog posts to the Space home or to any Space page.

            Will I open this as another bug?

            Thanks

            Jon Lieberman added a comment - Craig, I notice this was released today. Thanks for your efforts. I have set up a space to post under all three conditions: Blog post is created Page is created Page is updated I've tested fairly thoroughly and while notifications are received for Page creates and updates, no notifications are received for blog posts to the Space home or to any Space page. Will I open this as another bug? Thanks

            Jon Lieberman added a comment - - edited

            Thanks for the update – looking forward to getting this feature.

            Jon Lieberman added a comment - - edited Thanks for the update – looking forward to getting this feature.

            An update on the release for Cloud. Unfortunately the Cloud upgrade this week did not occur as planned (for all of Cloud, not just the upgrade for the Confluence for HipChat plugin), so we're in line for the next upgrade, being early next week.

            Apologies again for the delay, and we're eager to get this release out to everyone waiting for it.

            Petch (Inactive) added a comment - An update on the release for Cloud. Unfortunately the Cloud upgrade this week did not occur as planned (for all of Cloud, not just the upgrade for the Confluence for HipChat plugin), so we're in line for the next upgrade, being early next week. Apologies again for the delay, and we're eager to get this release out to everyone waiting for it.

            Thank you, Craig.

            Jon Lieberman added a comment - Thank you, Craig.

            Hi jon75 - I've clarified the versioning, by including a plugin version number in the Fix version field. This is available via marketplace (in fact there's a new version too), that's available for Confluence Server 5.5+.

            We're still in the queue for a Cloud release, and I'm expecting this to ship to customers this or next week, but there are some factors outside my control that could affect that. I'll resolve this ticket once I know that the upgrade in in production.

            We are working on speeding up and smoothing out the release process for Cloud, so the situation will improve for future releases. Apologies, again, for the delay.

            Petch (Inactive) added a comment - Hi jon75 - I've clarified the versioning, by including a plugin version number in the Fix version field. This is available via marketplace (in fact there's a new version too), that's available for Confluence Server 5.5+. We're still in the queue for a Cloud release, and I'm expecting this to ship to customers this or next week, but there are some factors outside my control that could affect that. I'll resolve this ticket once I know that the upgrade in in production. We are working on speeding up and smoothing out the release process for Cloud, so the situation will improve for future releases. Apologies, again, for the delay.

            Thanks, Craig.
            You've updated this and attached it to a version release in the middle of May.
            Is that accurate?

            Jon Lieberman added a comment - Thanks, Craig. You've updated this and attached it to a version release in the middle of May. Is that accurate?

            For Confluence Server customers - there is an update available in Atlassian marketplace.

            For Confluence Cloud customers, there is a fix in the queue to be deployed, but unfortunately it has not been able to be deployed as yet. This issue will be resolved when shipped to Cloud. We're hoping to have this out within the week, but the exact timing is not known yet and may be longer.

            Petch (Inactive) added a comment - For Confluence Server customers - there is an update available in Atlassian marketplace. For Confluence Cloud customers, there is a fix in the queue to be deployed, but unfortunately it has not been able to be deployed as yet. This issue will be resolved when shipped to Cloud. We're hoping to have this out within the week, but the exact timing is not known yet and may be longer.

            This will be a useful feature.
            You might want to tell the team responsible for pushing feature usage to stop alerts driving adoption of this feature until this is resolved. They are running today on OnDemand. That's how we found it.

            Jon Lieberman added a comment - This will be a useful feature. You might want to tell the team responsible for pushing feature usage to stop alerts driving adoption of this feature until this is resolved. They are running today on OnDemand. That's how we found it.

              cpetchell Petch (Inactive)
              rgee Richie Gee (Inactive)
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              19 Start watching this issue

                Created:
                Updated:
                Resolved: