[CONFSERVER-35461] Unable to install Confluence Data Center 5.6.4

Type: Bug
Resolution: Cannot Reproduce
Priority: High
Fix Version/s: None
Affects Version/s: 5.6.4
Component/s: Server - Installer / Setup
Labels:

Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

Tried to install Confluence Data Center using 5.6.4 (I've reverted to 5.6.2 since and that works). Upon start up I get:

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getUserLocaleDefaultDatePattern' in  class com.atlassian.confluence.setup.actions.SelectSetupStepAction threw exception java.lang.NullPointerException at /decorators/includes/header.vm[line 53, column 47]
	org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223)
	org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
	org.apache.velocity.context.ProxyVMContext.get(ProxyVMContext.java:222)
	org.apache.velocity.runtime.parser.node.ASTReference.getVariableValue(ASTReference.java:843)
	org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:222)
	org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.runtime.parser.node.ASTStringLiteral.value(ASTStringLiteral.java:290)
	org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71)
	org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	com.atlassian.confluence.setup.velocity.TrimDirective.render(TrimDirective.java:37)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.runtime.directive.Parse.render(Parse.java:263)
	com.atlassian.confluence.setup.velocity.ProfilingParseDirective.render(ProfilingParseDirective.java:24)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.Template.merge(Template.java:328)
	org.apache.velocity.Template.merge(Template.java:235)
	com.opensymphony.webwork.dispatcher.VelocityResult.doExecute(VelocityResult.java:91)
	com.atlassian.xwork.results.ProfiledVelocityResult.doExecute(ProfiledVelocityResult.java:21)
	com.atlassian.confluence.setup.webwork.EncodingVelocityResult.doExecute(EncodingVelocityResult.java:48)
	com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:116)
	com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:263)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:187)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:43)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:52)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:24)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:72)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:37)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:46)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:66)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:27)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:59)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:51)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:153)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:78)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:25)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:34)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:55)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:58)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:40)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.NosniffSecurityHeaderInterceptor.intercept(NosniffSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.XXSSSecurityHeaderInterceptor.intercept(XXSSSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:32)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
	com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:58)
	com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:45)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:115)
	com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:68)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:26)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:63)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:30)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:48)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:44)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:26)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:29)
	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:43)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:43)
	com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:167)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:44)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:73)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:32)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:71)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

root cause

java.lang.NullPointerException
	com.atlassian.confluence.core.ConfluenceActionSupport.getUserLocaleDefaultDatePattern(ConfluenceActionSupport.java:711)
	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	java.lang.reflect.Method.invoke(Method.java:606)
	org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:142)
	org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:533)
	org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:198)
	org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
	org.apache.velocity.context.ProxyVMContext.get(ProxyVMContext.java:222)
	org.apache.velocity.runtime.parser.node.ASTReference.getVariableValue(ASTReference.java:843)
	org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:222)
	org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.runtime.parser.node.ASTStringLiteral.value(ASTStringLiteral.java:290)
	org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71)
	org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	com.atlassian.confluence.setup.velocity.TrimDirective.render(TrimDirective.java:37)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.runtime.directive.Parse.render(Parse.java:263)
	com.atlassian.confluence.setup.velocity.ProfilingParseDirective.render(ProfilingParseDirective.java:24)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	org.apache.velocity.Template.merge(Template.java:328)
	org.apache.velocity.Template.merge(Template.java:235)
	com.opensymphony.webwork.dispatcher.VelocityResult.doExecute(VelocityResult.java:91)
	com.atlassian.xwork.results.ProfiledVelocityResult.doExecute(ProfiledVelocityResult.java:21)
	com.atlassian.confluence.setup.webwork.EncodingVelocityResult.doExecute(EncodingVelocityResult.java:48)
	com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:116)
	com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:263)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:187)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:43)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:52)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:24)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:72)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:37)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:46)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:66)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:27)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:59)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:51)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:153)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:78)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:25)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:34)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:55)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:58)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:40)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.NosniffSecurityHeaderInterceptor.intercept(NosniffSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.XXSSSecurityHeaderInterceptor.intercept(XXSSSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:32)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
	com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:58)
	com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:45)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:115)
	com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:68)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:26)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:63)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:30)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:48)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:44)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:26)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:29)
	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:43)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:43)
	com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:167)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:44)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:73)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:32)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:71)
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	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

mentioned in: Page Failed to load

Oliver Fasterling added a comment - 15/Apr/2015 9:40 PM - edited

I also ran into this issue and confirmed the culprit to be an undefined Confluence Home Directory. The fix is available here:

https://confluence.atlassian.com/display/DOC/Installing+Confluence+on+Linux+from+Archive+File#InstallingConfluenceonLinuxfromArchiveFile-4.DefineyourConfluenceHomeDirectory

Oliver Fasterling added a comment - 15/Apr/2015 9:40 PM - edited I also ran into this issue and confirmed the culprit to be an undefined Confluence Home Directory. The fix is available here: https://confluence.atlassian.com/display/DOC/Installing+Confluence+on+Linux+from+Archive+File#InstallingConfluenceonLinuxfromArchiveFile-4.DefineyourConfluenceHomeDirectory

Paul Curren added a comment - 23/Nov/2014 11:30 PM

I'm closing this for the moment since it seems to be an isolated report. daniel7 if you see the problem again please re-open and add the details.

Thanks again for the initial report.

Paul Curren added a comment - 23/Nov/2014 11:30 PM I'm closing this for the moment since it seems to be an isolated report. daniel7 if you see the problem again please re-open and add the details. Thanks again for the initial report.

Daniel Wester added a comment - 10/Nov/2014 7:14 PM

I spin up servers as necessary for testing and destroy them afterwards so I don't have this instance anymore.

I believe that I had the path specified (But I might not have and that might be why me switching back 5.6.2 worked).

I can tell you though that I was using the tarball (since there is no .bin package for DC ).

Daniel Wester added a comment - 10/Nov/2014 7:14 PM I spin up servers as necessary for testing and destroy them afterwards so I don't have this instance anymore. I believe that I had the path specified (But I might not have and that might be why me switching back 5.6.2 worked). I can tell you though that I was using the tarball (since there is no .bin package for DC ).

Olli Nevalainen added a comment - 10/Nov/2014 4:06 AM

Hi daniel7,

I was able to reproduce the above error with both Confluence 5.6.3 and 5.6.2 by using the standalone distribution and not specifying the home directory. Is it possible that this might have happened to you?

If not, could you please start confluence with bin/start-confluence.sh -fg command from the confluence directory (e.g. atlassian-confluence-5.6.2-cluster) and attach the output to this issue? Could you also tell us whether you were using EAR/WAR, standalone or installer distribution?

In any case, we need to fix the startup so that it will again have a useful error message when home directory is not specified.

Olli Nevalainen added a comment - 10/Nov/2014 4:06 AM Hi daniel7 , I was able to reproduce the above error with both Confluence 5.6.3 and 5.6.2 by using the standalone distribution and not specifying the home directory . Is it possible that this might have happened to you? If not, could you please start confluence with bin/start-confluence.sh -fg command from the confluence directory (e.g. atlassian-confluence-5.6.2-cluster ) and attach the output to this issue? Could you also tell us whether you were using EAR/WAR, standalone or installer distribution? In any case, we need to fix the startup so that it will again have a useful error message when home directory is not specified.

Daniel Wester added a comment - 03/Nov/2014 4:03 AM

Clean ubuntu install. Install Oracle java 7 and then the 5.6.3 DC version of Confluence. Started it up and first time I hit the root path I got the above error.

Daniel Wester added a comment - 03/Nov/2014 4:03 AM Clean ubuntu install. Install Oracle java 7 and then the 5.6.3 DC version of Confluence. Started it up and first time I hit the root path I got the above error.

Kenny MacLeod added a comment - 31/Oct/2014 3:05 AM

Hi daniel7. Thanks for reporting this, looks like you found a bug in the setup logic. Can you tell me the exact series of steps you went through to trigger the bug? Specifically, did you restart the setup process at any point, or relaunch Confluence or your browser part-way through the setup flow? Were you upgrading from an existing 5.6.2 to 5.6.4, or installating from start? Also, when you reverted to 5.6.2, did you start with a clean home directory, or did you just relaunch 5.6.2 on the existing home?

Kenny MacLeod added a comment - 31/Oct/2014 3:05 AM Hi daniel7 . Thanks for reporting this, looks like you found a bug in the setup logic. Can you tell me the exact series of steps you went through to trigger the bug? Specifically, did you restart the setup process at any point, or relaunch Confluence or your browser part-way through the setup flow? Were you upgrading from an existing 5.6.2 to 5.6.4, or installating from start? Also, when you reverted to 5.6.2, did you start with a clean home directory, or did you just relaunch 5.6.2 on the existing home?

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Collapse comment: Oliver Fasterling added a comment - 15/Apr/2015 9:40 PM, Edited by Oliver Fasterling - 15/Apr/2015 9:41 PM

Expand comment: Oliver Fasterling added a comment - 15/Apr/2015 9:40 PM, Edited by Oliver Fasterling - 15/Apr/2015 9:41 PM

Collapse comment: Paul Curren added a comment - 23/Nov/2014 11:30 PM

Expand comment: Paul Curren added a comment - 23/Nov/2014 11:30 PM

Collapse comment: Daniel Wester added a comment - 10/Nov/2014 7:14 PM

Expand comment: Daniel Wester added a comment - 10/Nov/2014 7:14 PM

Collapse comment: Olli Nevalainen added a comment - 10/Nov/2014 4:06 AM

Expand comment: Olli Nevalainen added a comment - 10/Nov/2014 4:06 AM

Collapse comment: Daniel Wester added a comment - 03/Nov/2014 4:03 AM

Expand comment: Daniel Wester added a comment - 03/Nov/2014 4:03 AM

Collapse comment: Kenny MacLeod added a comment - 31/Oct/2014 3:05 AM

Expand comment: Kenny MacLeod added a comment - 31/Oct/2014 3:05 AM

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