• Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • 5.7
    • 5.5, 5.5.2, 5.5.3, 5.6.3, 5.6.1, 6.15.1, 6.15.2
    • None

      PDF files can not be (reliable) viewed in Confluence 5.x.x
      (the CONF-31759 workaround doesn't change this... deals with other topic)

      Let me sum up what I've learned about the bug:

      • occurs predominant on Windows hosted system
      • 1st view of pdf always works
      • after time Confluence starts creating *.part files in viewfile directory (in additon to the existing -> from now on some pages of the pdf are not rendered (the bug)
      • the viewfile directory and it's temp directory is heavily used under Windows during viewing a pdf if you delete the content of the viewfile directory and it's temp, 1st view of pdf always works (so a startover)

      And this cannot be debugged to it's root cause and fixed by Atlassian ?

            [CONFSERVER-34096] View File Macro not rendering complete PDF on Windows

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            Support reference count Original: 15 New: 16
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            Status Original: Long Term Backlog [ 12073 ] New: Gathering Impact [ 12072 ]
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            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            James Ponting made changes -
            Assignee Original: Natasha Prasad [ nprasad ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 3

              Unassigned Unassigned
              shaffenden Steve Haffenden (Inactive)
              Affected customers:
              37 This affects my team
              Watchers:
              37 Start watching this issue

                Created:
                Updated: